Pilot Travel Center

3.8
1218 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Percival, IA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2495 210th Ave, Percival, IA
51648, United States

Hours

Reviews

3.8
1,218 reviews
5 stars
513
4 stars
318
3 stars
169
2 stars
55
1 star
163

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff were mixed, with some reporting rudeness and unprofessional behavior, while others praised friendly and helpful employees.

Cleanliness

While some customers noted clean restrooms and showers, others reported dirty conditions and a lack of maintenance.

Service Efficiency

Many reviews highlighted long wait times for showers and fuel, with some customers expressing frustration over slow service and unresponsive staff.

Parking and Facilities

The parking lot was described as small and crowded, with limited space for maneuvering, but the overall amenities were appreciated by some travelers.

Payment Issues

Several customers reported problems with payment holds and issues with the fuel pumps, leading to dissatisfaction with the billing process.
  • BS
    Bruce J. Berck Sr.
    Dec 29, 2025
    1.0
    Had issues at gas pump and it said see help desk. Both ladies at the check out desk was clueless. Had to pre pay and took longer then we hoped for. Pizza was good there I will say .
  • NA
    Nadir Ahmadi
    Dec 20, 2025
    1.0
    Shower service not good
  • DK
    Dave Kovatch
    Dec 13, 2025
    1.0
    You have one job...put paper in the receipt printer!
  • AB
    Amanda Borrego
    Dec 8, 2025
    5.0
    Pilot Travel Center does an excellent job providing a smooth experience for travelers. The fuel pumps work fast, the parking lot is spacious, and the interior is clean with a wide selection of drinks, snacks, and hot food. The team members are polite and efficient, even during busy hours. Definitely one of the better travel stops in the area.
  • AA
    ahmet hakan acar
    Nov 28, 2025
    1.0
    I came to for fuel and lady was just sitting and watching reels or something she don’t care customer I have waited 5 minutes and I asked where is the cashier she said it’s here if u are cashier why I am waiting other cashier she saw me but she don’t care she has a glasses and hoodie I think she don’t wanna work here

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.