Vaughn Automotive - Chevrolet Buick GMC of Ottumwa

Reviews

• LS

  Liz Simonsen

  5 days ago
  5.0
  Mandy, Adam, and Jesus have been providing me with stellar service for almost a decade now. They are what you hope for when you walk into a shop- kind, knowledgeable, and efficient.
• N4

  NOEway 420

  Nov 17, 2025
  1.0
  My van was in a small wreck and needed a new bumper. Insurance paid for the work. However vaughns when they paint matched the bumper they left all the old paint chip outs and over tightened the bolts breaking the plastic. Wouldn't recommend.
• KK

  Kaleb Keehn

  Nov 7, 2025
  4.0
  Bought a new truck from Vaughns and had a great experience. Dane Jones did a great job throughout the process. We were able to test vehicles at our own pace try out all the different options we were interested in. It would’ve been helpful to have a little more information on some of the features available, and the final paperwork process took a long time. Overall a good experience.
• JV

  J V

  Oct 29, 2025
  1.0
  Ran my credit 5 times then sells the vehicle to someone else The same day👎
• JM

  Jim Moldenhauer

  Oct 7, 2025
  5.0
  We drove over 250 miles to trade a vehicle in on a used vehicle they had there. They honored their offer even after finding more wrong with our veh than we were aware of. We had never purchased a vehicle out of state and Walter made the whole process seamless. Walter even found an item we had left in the vehicle and immediately shipped it back to us!! Thank you Walter for the pleasant experience and for returning the item left in the vehicle!

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