Pilot Travel Center

4.1
1538 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Mount Pleasant, IA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1300 N Grand Ave, Mount Pleasant, IA
52641, United States

Hours

Reviews

4.1
1,538 reviews
5 stars
798
4 stars
404
3 stars
169
2 stars
66
1 star
101

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Feedback on cleanliness is mixed; while some customers praised the cleanliness of the store and restrooms, others reported filthy conditions and unclean showers.

Customer Service

Customer service experiences vary widely, with some praising friendly staff while others reported rude and unhelpful interactions.

Food Quality

Food quality is inconsistent; some customers enjoyed the offerings, particularly from Arby's and Cinnabon, while others complained about cold or poorly prepared food.

Parking Issues

Parking availability and management are problematic, with reports of inadequate truck parking and issues with reserved spots.

Amenities

Amenities such as showers and food options are often noted as lacking or poorly maintained, leading to customer dissatisfaction.
  • GG
    Gabrielle
    Oct 24, 2025
    1.0
    Disgusting amount of trash backed up right to the wooded area. No effort whatsoever to clean it up despite trash cans everywhere. You can count on Pilot to be a polluter in your town.
  • JV
    Jessica Jansen Van Vuuren
    Oct 10, 2025
    1.0
    Don’t use your card at the pump, they place a $151 hold on the card.
  • CS
    C. S.
    Sep 7, 2025
    1.0
    One more filthy dirty Pilot. This one comes complete with cockroaches in the plastic bags with your hot food. Rest room, dirty. Floor not mopped, toilets not cleaned, sinks not clean. Store short on fresh merchandise, floors not clean, mismatched products on shelves. Just like every other Pilot I have been to in the past month. If the health department walked in, they would shut them down.
  • AR
    Al Ramsey
    Sep 6, 2025
    4.0
    The bathroom are clean and so is the store. Workers are pleasant and friendly. They have all kinds of stuff here
  • LG
    Lasson Gilbert
    Sep 5, 2025
    1.0
    Can no longer fill up my truck with any gas here except the 91 octane option. They switched to E15 which is not safe to use on my vehicle. Never going back until a cheap 10% or less option is available

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.