Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mason City, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mason City location today.
Location
Hours
Reviews
4.3
275 reviews
5 stars
196
4 stars
40
3 stars4
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, noting excellent service and quick resolutions to issues.
Vehicle Availability
Several customers experienced issues with vehicle availability, including being given different cars than reserved or being told no vehicles were available after booking.
Rental Experience
Many reviews highlighted a smooth and efficient rental process, with quick check-ins and clean vehicles, although some reported problems with vehicle condition.
Communication Issues
There were complaints about miscommunication regarding reservations and policies, leading to frustration for some customers.
Refund and Billing Problems
A few customers reported significant issues with billing and refunds, including delays in receiving money back after cancellations.
- BPBrian or Amber Perkins2 days ago1.0Enterprise was not honest in their communication.
- KSkelly sebersonJan 3, 20261.0They let me book 3 different vehicles they didn't have and than made is very hard to extend my rental due to a major winter storm that shut down the interstate
- BRBrent RollandDec 31, 20255.0Great service, awesome people!
- BQBrenda QuigleyDec 18, 20255.0Good customer service.
- DDD.RDec 12, 20255.0Friendly courteous service all the way around.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Mason City?
Enterprise Rent-A-Car in Mason City offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
What are the operating hours of Enterprise Rent-A-Car in Mason City?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at the Mason City Enterprise?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ia/mason-city-6275.html or by calling +1 641-423-8300.
What payment options does Enterprise Rent-A-Car accept at this location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car in Mason City offer any special deals or discounts?
Yes, they have great weekend rates as part of their weekend specials which can be booked online.
Is Enterprise Rent-A-Car in Mason City owned by women or does it offer military discounts?
Yes, this location is women-owned and offers discounts for active military members.
What nearby places might be useful to visit before or after renting a car at Enterprise in Mason City?
Nearby, you can visit Boulder Tap House for a meal, UPS Access Point location for shipping needs, or the Willow Inn Motel if you need accommodation.
Are there any nearby dining options close to Enterprise Rent-A-Car in Mason City?
Yes, Boulder Tap House is a nearby American restaurant known for its burgers and makes a great spot to eat before or after your rental.
Where can I find postal and courier services near Enterprise Rent-A-Car in Mason City?
The UPS Access Point location nearby provides courier and delivery services as well as a shipping center and post office.
What other services or businesses are located near Enterprise Rent-A-Car that customers might need?
Nearby services include automotive parts at Advance Auto Parts, mobile phone repair at CPR Cell Phone Repair Mason City, and dental services at Burgmeier Dentistry-Mason City.