Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Highway 1 West in Iowa City, IA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Iowa City, IA or call us at (319) 354-8224.
Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with car issues.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, often finding what they needed.
Mixed Experiences
While many reviews were positive, some customers reported unprofessional behavior from staff and issues with service quality.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, particularly with battery replacements and other urgent needs.
Store Conditions
Some customers mentioned cleanliness issues and unprofessional conduct from certain employees, impacting their overall experience.
CJ
Chen Jerry
4 days ago
5.0
I got my battery health and alternator check by Luke.Though the battery health is ok, he still gives me some good suggestion about my cars condition. I also bought antifreeze fluid and got free refills. It’s a good experience for me today.
TH
Timothy Holston
5 days ago
5.0
How Luke Saved Halloween
Halloween was hanging on by a thread — or more accurately, by a burnt-out van headlight.
Tim, proud owner of a family van and an even longer honey-do list supplied by The Wife, discovered that one of his headlights had gone out the moment the sun dipped below the horizon. It was already dark, the night was slipping away, and the kids were seconds from disappointment. No headlights meant no driving. No driving meant no trick-or-treating. No trick-or-treating meant pure childhood tragedy.
Enter Luke — the store associate, the unexpected hero, and all-around awesome guy.
Tim explained the situation, the urgency, and the risk of facing The Wife with bad news. Luke didn’t hesitate. He grabbed the replacement headlight, stepped outside into the dark, and got to work beside the van.
Together they fought the stubborn hardware, cramped angles, and the classic “why did the manufacturer put that screw in there?” dilemma. But they got the burnt-out light replaced. Just like that, Halloween was saved.
They even attempted the second headlight — a shiny LED upgrade — but the clock was ticking, the job was a beast, and the kids’ candy dreams were on the line. Luke made the call: No time tonight, but they’d handle it tomorrow.
And he meant it.
The next day, Luke loaned Tim the tools he needed. Tim tore the van apart (responsibly), giving Luke the space to work his magic. With access cleared, Luke installed the LED headlight, then sent Tim home with everything reassembled and even hooked him up with a brand-new rear wiper.
Halloween? Preserved.
The kids? Triumphant.
The Wife? Satisfied.
Tim? Grateful.
Luke? A certified Halloween hero.
Sometimes saving the holiday doesn’t take a cape — just a good guy, a set of tools, and a willingness to step in when someone needs a hand.
If you need anything... see Luke.. he is the man!
ZP
Zachary Papke
Oct 27, 2025
5.0
Saved my ass and taught me something new after my coilpack went bad on my Saturn L200.
Thanks again Parker!
PL
Phase2 Automotive LLC
Sep 11, 2025
1.0
I bought a roll of tint didn't need it but since I had some identity theft stuff happened they decided they were going to close my account what's keeping me from being able to return the stuff I didn't need this is outrageous truly disappointed with AutoZone
SA
Sarai Antonio
Sep 7, 2025
5.0
Called before I went in and josh answered all my questions on the phone. I then went in and purchased a car battery that he suggested. He also installed it and took the old battery away! Super nice. Would go back for sure! I know nothing about cars and they were a big help. Thanks again!