Business Details
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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Grimes area, turn to Safelite AutoGlass . Those in central Grimes or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1300 SE Gateway Dr, Safelite AutoGlass Grimes repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
292 reviews
5 stars
219
4 stars
15
3 stars
9
2 stars
6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and efficiency of the technicians, highlighting quick and effective installations.
Scheduling Issues
Several reviews mentioned difficulties with scheduling, including missed appointments and poor communication regarding changes.
Pricing Transparency
Customers expressed frustration over discrepancies between quoted prices and final charges, indicating a lack of clarity in pricing.
Customer Support
While some customers reported excellent customer service, others experienced poor communication and follow-up, leading to dissatisfaction.
Cleanliness
A few reviews noted issues with cleanliness after service, such as leftover debris and marks left in vehicles.
- JZJenny Zamora2 days ago5.0I have always used Safelite, they are friendly professionals and affordable. Easy to work with. Thank you Safelite
- AVAshley VanDorin4 days ago5.0After I was hit by a random object, Safelite replaced my windshield promptly and effectively. On the day of my original service they called immediately and stated the technician got hurt and could not make it that day and were quick to reschedule me as soon as possible. My technician was great and he did a great job and easy to communicate with!
- ESE.P. SteinNov 11, 20255.0This windshield replacement was a true nightmare but in the end, Safelite got it done. The only reason I’m leaving 5 stars is because of how much I appreciated Jonathan, our technician, and all he did for us.
- NMNicole MoreyNov 10, 20251.0Waited 8 hrs tech never showed. No communication from him since 12 hrs ago. Called at the end of the appointment window and was told he was still coming which obviously wasn’t true. Would give 0 stars if it would let me. This is my 2nd time trying to use Safelite. 1st time tech was completely unprofessional.
- DKDevan KaufmanOct 24, 20251.0They didn't install the new wipers or apply RainX that I ordered and prepaid for with my windshield replacement. They then asked me to come to the store to have that completed. I resisted and they agreed to come back and perform the services. I am still not sure if they performed the work - the technician left and I found boxes with wiper blades, a box of wipes and Safelite glass cleaner left in the cab of my truck.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Grimes offer?
Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, back/rear and side glass replacement, power window repair, and windshield wiper replacement with same-day service.
Where is Safelite AutoGlass located in Grimes?
Safelite AutoGlass is located at 1300 SE Gateway Dr, Grimes, IA 50111, USA.
What are the operating hours for Safelite AutoGlass in Grimes?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass provide mobile services in the Grimes area?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in Grimes and surrounding areas.
What payment options are accepted at Safelite AutoGlass in Grimes?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, all windshield repairs come with a national lifetime warranty.
Do I need an appointment to visit Safelite AutoGlass in Grimes?
Yes, appointments are required for services at this location.
What nearby attractions can I visit before or after my appointment at Safelite AutoGlass?
You can visit nearby amusement parks like Sky Zone Trampoline Park or MB2 Raceway for go-karting, or enjoy fitness activities at The U or Ohana Sports Complex.
Are there convenient spots near Safelite AutoGlass to grab food or fuel?
Yes, Kwik Star, a convenience store and gas station offering fast food and retail, is nearby, making it convenient for customers to fuel up or eat before or after auto glass services.
Where can I find additional automotive or repair services close to Safelite AutoGlass in Grimes?
Nearby options include Shade Tree Auto Grimes for tire and automotive repairs and U-Haul Neighborhood Dealer for truck rentals and automotive needs.