Business Details
About
Chevrolet DealerBuick DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerAuto Repair ShopBrake ShopGMC DealerCar Dealer
At Shottenkirk Chevrolet Buick GMC Fort Madison, you'll find the best selection of new Chevrolet, Buick, and GMC cars and SUVs. We carry new Chevrolet and GMC trucks as well as many makes and models of used cars, used trucks, and used SUVs. Visit our website and browse our inventory, schedule a car repair, or apply for financing.
Location
Shottenkirk Chevrolet Buick GMC Fort Madison
5031 Avenue O, Fort Madison, IA
52627, United States
Hours
Reviews
4.5
986 reviews
5 stars
786
4 stars
75
3 stars
24
2 stars
20
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and professional service, with many noting the helpfulness and knowledge of the staff.
Communication
While many reviews highlighted good communication, some customers expressed frustration with inconsistent updates and unreturned calls.
Service Quality
The quality of service, including repairs and maintenance, received mixed feedback; some customers were satisfied while others reported issues with repairs and service delays.
Sales Experience
The sales process was generally described as positive, with customers appreciating the non-pushy approach and willingness to work on deals.
Negative Experiences
A few customers reported significant issues, including poor service experiences and dissatisfaction with the handling of vehicle repairs.
- RSRenee Smith2 days ago5.0I went into Shottenkirk Saturday for my routine maintenance oil change and free tire rotation. Kurt Jennings was there to greet me and sign me in! He rather quickly got me signed in and I was on my way to the lounge for hot coffee and some relaxing quiet time. I received a couple texts while I was waiting letting me know they were working on my vehicle and if I needed anything to just text back if I had any questions. This was new to me and I liked it! Before long, Kurt came and called 3 of us! This was the absolute fastest oil change (and least expensive) they have completed for me to date! I Always go to Shottenkirk for my oil care needs. They also keep all maintenance records handy for your vehicle. I highly recommend Kurt Jennings and Shottenkirk for your vehicle maintenance and oil changes.
- LWLori Welch3 days ago5.0We recently took our 2018 Cadillac suv to Shottenkirk when the warning dash lights were going crazy. Kurt Jennings was so patient working with us and solving the issues. And their courtesy car took and picked us up to Fort Colony for breakfast while the repair was done! So nice to know we can count on them to help us!
- KMKim McLaughlin5 days ago5.0Easy to work with and very good at answering questions and concerns! Keven the salesman was great! 😊😊
- SSShonta SherrillDec 31, 20255.0The customer service was really good and they found the right vehicle for me an my family. I’ll definitely be coming back to do business with them again to get another vehicle. Thank you guys for making my experience great. And finding the right car for us
- HCHeather CullenDec 31, 20253.0Did a really great job repairing the car, were not good at staying in communication about how it was coming along or returning phone and texts. Not honest in communication sometimes. That was disappointing.
Frequently Asked Questions About Shottenkirk Chevrolet Buick GMC Fort Madison
What brands of vehicles does Shottenkirk Chevrolet Buick GMC Fort Madison offer?
Shottenkirk Chevrolet Buick GMC Fort Madison offers new Chevrolet, Buick, and GMC cars and SUVs, including trucks and a variety of used vehicles.
Where is Shottenkirk Chevrolet Buick GMC Fort Madison located?
It is located at 5031 Avenue O, Fort Madison, IA 52627, United States.
What are the business hours for Shottenkirk Chevrolet Buick GMC Fort Madison?
The dealership is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Does Shottenkirk Chevrolet Buick GMC Fort Madison provide vehicle repair and maintenance services?
Yes, they offer car repair services including oil changes and brake services.
Can I apply for financing online with Shottenkirk Chevrolet Buick GMC Fort Madison?
Yes, you can browse inventory and apply for financing through their website.
Is there a dedicated service and parts store near Shottenkirk Chevrolet Buick GMC Fort Madison?
Yes, Chevrolet Service & Parts - Shottenkirk Fort Madison is nearby for parts and service needs.
Which nearby gas stations can customers visit when coming to Shottenkirk Chevrolet Buick GMC Fort Madison?
Customers can visit nearby Shell and Fast Break Fort Madison gas stations for fuel and convenience needs.
Are there any nearby dining options for customers visiting Shottenkirk Chevrolet Buick GMC Fort Madison?
Yes, nearby dining options include Fort Colony Restaurant, Palms Supper Club steakhouse, Burger King, and Casa Jalisco Mexican restaurant.
What languages are supported by Shottenkirk Chevrolet Buick GMC Fort Madison for customer communication?
They provide services in English and Spanish.
How can public transportation users reach Shottenkirk Chevrolet Buick GMC Fort Madison?
They can use the Greyhound bus stop located at the Shell station nearby for convenient access.