Need a rental car in Fort Dodge, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fort Dodge location today.
Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Tammy for exceptional service.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were some complaints about receiving dirty cars.
Reservation Issues
Several customers experienced problems with reservations, including not receiving the vehicle they reserved and being informed of policy changes at the time of rental.
Communication Problems
There were multiple reports of poor communication, including long wait times on the phone and issues with staff being unhelpful or rude.
Policy Concerns
Customers expressed frustration with new rental policies and requirements, particularly regarding payment methods and security deposits.
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Susie Peters
5 days ago
1.0
If I could give zero stars, I would. Called 2 days ago and made a reservation for a vehicle to be picked up tomorrow so I can go to a funeral, and got a call today, the day before, explaining that they actually don't have ANY vehicles to rent out. Maybe stop taking reservations if you can't fill them, or just close the location altogether!! Poor customer service all around.
KW
Karrie Worthen
Oct 8, 2025
1.0
Rented a car less than 2 years ago and all I had to show is my driver's license and pay. No problems. Went to rent one today and was told that needed 2 forms with address (utility bills, or pay stubs)in order to use the same card used last time. Tried telling the person that didn't have to do that last time and all I got was "it has been policy"
RS
Russell Scott
Oct 5, 2025
5.0
Great car and nice staff but car has a few issues. Tried to call early Saturday in issue and was on hold for 20 minutes. Someone should get on line and tell customer we will be with you shortly.
LL
Laura Lawton
Sep 29, 2025
5.0
Staff was friendly and gave great service. Car was exactly what we wanted and very clean.
DL
Donald Linz
Sep 7, 2025
5.0
I had a good experience with Enterprise Rent-A- Car.
Everyone I dealt with was professional , helpful , friendly and courteous.