Enterprise Rent-A-Car

4.2
439 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dubuque, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dubuque location today.

Location

Enterprise Rent-A-Car
1605 Associates Park Dr S 104B, Dubuque, IA
52002, United States

Hours

Reviews

4.2
439 reviews
5 stars
303
4 stars
53
3 stars
20
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding car availability.

Vehicle Condition

Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some noting issues like outdated GPS and low fluids.

Overall Experience

While many customers had positive experiences, there were significant complaints about service reliability and communication, leading to frustration.
  • KT
    Karel Tormey
    Jan 1, 2026
    4.0
    The rental was good, signing up was easy. The only issue i had was I was not familiar with this car. It would have been nice to have them give me a review of where things were. If I was younger, I am sure it would not have been a problem.
  • KW
    Kimberly Willingham
    Dec 18, 2025
    5.0
    Love this company friendly helpfully in l great deals
  • SC
    Scott Cargill
    Dec 14, 2025
    5.0
    From start to finish all details were explained and customer service is top notch
  • DB
    Dave Bunting
    Dec 8, 2025
    2.0
    Dubuque has limited options. But showing up with a reservation wait over a half hour after checking in and then the display screen is out, so I had to drive without it. It was touch screen, thankfully I could still access the temperature controls. Very nice people. But inventory was depleted.
  • JP
    Jeremy Pitchforth
    Nov 21, 2025
    5.0
    I have been renting from this location for a couple of years but today they gave me the best service yet! Online I reserved a van and it went through. My vans water pump went out and we needed a car for Thanksgiving that we are leaving tomorrow for. This morning they called and said they don't think they will honor this because they don't have any 7 passenger cars available. They called around to different locations and called customers to see if they wanted to switch out and we got a car. They went above and beyond any service I have ever gotten from them. I will continue to rent from here. They have really turned this place around under the new management.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Dubuque, IA?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Dubuque?

Enterprise Rent-A-Car is located at 1605 Associates Park Dr S 104B, Dubuque, IA 52002.