Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Dubuque, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dubuque location today.
Location
Enterprise Rent-A-Car
1605 Associates Park Dr S 104B, Dubuque, IA
52002, United States
Hours
Reviews
4.2
432 reviews
5 stars
298
4 stars
52
3 stars
20
2 stars
11
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jeremy and Zach for their excellent service.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings and poor communication regarding changes.
Vehicle Quality
While some customers reported clean and well-maintained vehicles, others experienced issues with vehicle condition, including low fluids and unpleasant odors.
Response Time
Customers expressed frustration with long wait times for phone support and delays in service, particularly during busy periods.
Overall Experience
Mixed reviews indicate that while many had positive experiences, a significant number faced challenges that led to dissatisfaction with the rental process.
- JPJeremy Pitchforth2 days ago5.0I have been renting from this location for a couple of years but today they gave me the best service yet! Online I reserved a van and it went through. My vans water pump went out and we needed a car for Thanksgiving that we are leaving tomorrow for. This morning they called and said they don't think they will honor this because they don't have any 7 passenger cars available. They called around to different locations and called customers to see if they wanted to switch out and we got a car. They went above and beyond any service I have ever gotten from them. I will continue to rent from here. They have really turned this place around under the new management.
- CHCharlie HOLLENSED5 days ago2.0The staff here was very patient and helpful. They did a great job of providing the information I needed unfortunately company policies about additional drivers and insurance and rate of rental were just on a site so I’m looking for something better and I think I found it but I can’t mention it in the review
- AAAunaNov 13, 20251.0If you make a reservation, don't expect them to actually have the car you've reserved. Or any car available for that matter. Thanks, guys. 🤨
- KNKenny NOct 23, 20255.0We dropped the car off had it in the keys and told him it was a corporate account and that was it
- NANishi AngeleenaOct 9, 20251.0These guys are saying they dont have cars after the reservation is made online dont trust them all they want to do is quote a very higher price than what they mention online thats the reason they alwayss say they dont have any cars available inspite of the reservation which is made for a week. IF YOU DONT WANT TO GIVE FOR THE PRICE QUOTED THEN YOU DONT EVEN POST ONLINE
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Dubuque, IA?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Dubuque?
Enterprise Rent-A-Car is located at 1605 Associates Park Dr S 104B, Dubuque, IA 52002.
What are the operating hours of Enterprise Rent-A-Car in Dubuque?
The rental location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Dubuque?
You can reserve your rental car online at the Enterprise Dubuque location website or by calling their local phone number +1 563-583-8000.
Does Enterprise Rent-A-Car accept credit cards and cash as payment?
Yes, they accept American Express, Discover, MasterCard, Visa, cash, and checks as payment options.
Is Enterprise Rent-A-Car in Dubuque open on Sundays?
No, the Dubuque location is closed on Sundays.
Are there any special deals or discounts available at Enterprise Rent-A-Car?
Yes, they offer great weekend rates and discounts for active military members.
What nearby places can I visit after renting a car from Enterprise in Dubuque?
After renting, you might visit Applebee's Grill + Bar for a meal, Hadley Dog Park for outdoor activities, or explore the Dubuque Humane Society if you love animals.
Can Enterprise Rent-A-Car customers visit nearby health services if needed?
Yes, nearby health services include Universal Pediatrics, The Aesthetic Center, and UnityPoint Clinic Orthopedics and Sports Medicine, all close to the rental location.
Are there any legal or financial service providers near Enterprise Rent-A-Car in Dubuque?
Yes, nearby you can find services such as Law Office of Christopher M. Soppe, Wealth Enhancement Group, and Nationwide Mutual Insurance Company.