Nationwide Insurance Parking Ramp is located next to The Hotel Fort Des Moines, and close the the Sculpture Park. Located near restaurants, attractions, and events like, CelebrAsian, The Des Moines Arts Festival, World Food Festival, and The Latino Heritage Festival.
The facility is well lit, maintained, and monitored with security cameras. Security personnel are onsite 24/7. There are Help intercoms located on every level.
Entrances and Exits on all three sides of the building, 11th and Mulberry, 12th and Walnut, and on 12th St. Pay for hourly and daily parking with credit debit cards at the exit gates. No Cash.
Approximately 3,000 parking spots. Eight elevators. Over 60 handicap parking spots. Connected to the Downtown Skywalk system.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.