Enterprise Rent-A-Car

Reviews

• PS

  Pat Shannon

  Mar 27, 2026
  1.0
  This is the world's worst location... Reserve a vehicle, and is not here multiple times.. And the employees are rude hell.... Uber here at my expense and ubur
• SC

  Sherry Brannen DBA Must Dust Cleaning

  Mar 10, 2026
  5.0
  Enterprise is the best rental car company! Great employees!
• JR

  Jim Raes

  Feb 17, 2026
  5.0
  Great experience, knowledgeable ,friendly, getting my car took less than 5 minutes.
• MB

  Martin Briones

  Feb 5, 2026
  1.0
  They don’t respect your times. I had to leave 2 day ago and every day I give them my email to confirm my booking and by the end of the day at 4pm they tell me they have no availability. This is the second day in a row they cancel and I have to go to Oklahoma. I would go elsewhere because enterprise downtown and east side location don’t care about your trips. 2 days later I’m still in Des Moines when I set up 3 appointments because they don’t know how to rent cars
• NS

  Naomi Splinter

  Jan 29, 2026
  5.0
  Due to a no-fault accident, we were in need of a rental car while my Explorer was being worked on. Being around Christmas time, we had quite the ordeal finding an SUV to fit the family. After visiting a 3rd Enterprise location and them not having a vehicle to fit us, we were referred to the Euclid location for hopefully a crew cab truck. They were very sympathetic to our dilemma and fortunately had plenty of trucks available. Nathan helped me throughout the process and was so friendly and helpful! We quickly realized that not every truck had middle seat hooks for a car seat (we had 3 full size car seats needing to fit). It was a cold day and he had me wait inside while he went through each truck to find which ones had the middle seat hooks. From those, he gave me whichever choice in truck I felt most comfortable with. I had the truck for about six weeks while my car was being worked on and the location periodically checked in to make sure the truck was working fine for us. For the nightmare situation I was in due to the accident, dealing with insurance, and having to run around to find a vehicle, Nathan and the guys at the Euclid Enterprise location made the truck rental the easiest part of it all! I'm thankful for their thoughtfulness and professionalism!