Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Des Moines.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
559 reviews
5 stars
405
4 stars
64
3 stars
18
2 stars
16
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, professional, and helpful, with many customers praising their communication and willingness to assist.
Efficiency
Most reviews highlight the quick service and efficiency of the team, with many customers noting they were in and out in a timely manner.
Service Quality
While many customers report positive experiences, there are some concerns about the thoroughness of the service, with a few mentioning issues such as improper oil changes or upselling tactics.
Teamwork
Customers appreciate the camaraderie and teamwork among staff, which contributes to a positive atmosphere and effective service.
Pricing Concerns
Some customers feel that the services are overpriced and express frustration over upselling, while others mention the availability of coupons and discounts.
- RKRoger Keith1 day ago5.0Fayzon is the epitome of what customer service should look like! Will definitely come back this Valvoline
- JSjuan stimpsonJan 4, 20265.0Decelion very knowledgeable, professional, and always does a great job
- APAmanda PadillaJan 3, 20265.0Very polite guys, quick workers, did an awsome job!!!😁
- ADAngie DavilaDec 28, 20255.0Coming from a bad experience from Take 5, this Valvoline crew took care of me with full attention and quality experience. They replaced my air filter too!
- TMTorri MyersDec 22, 20255.0The crew is just so pleasant and kind, and the customer service is truly some of the best I’ve experienced across any service space (retail, hospitality, all of it). For something as functional as car maintenance, it’s such a bright spot in a busy schedule.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 3401 SE 14th Street, Des Moines, IA 50320, USA.
What are the opening hours of Valvoline Instant Oil Change?
They are open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Valvoline Instant Oil Change accept credit and debit cards?
Yes, they accept credit cards, debit cards, and mobile NFC payments.
Is an appointment required to get service at Valvoline Instant Oil Change?
No, appointments are not required; customers can walk in for services.
Are there any holiday closures for Valvoline Instant Oil Change?
Yes, the store is closed on November 27, 2025, and December 25, 2025.
What nearby places can I visit before or after my oil change at Valvoline Instant Oil Change?
Nearby places include Dunkin' for coffee and donuts, Burger King for fast food, and Casey's General Store for convenience and gas.
Is there a car wash service near Valvoline Instant Oil Change?
Yes, Mister Car Wash is located nearby and offers car wash and auto detailing services.
Are there any fitness or entertainment options near Valvoline Instant Oil Change?
Yes, Planet Fitness gym is nearby for workouts, and Redbox kiosks are available for DVD and game rentals.
Can I find dining options close to Valvoline Instant Oil Change?
Yes, nearby dining options include Senor Tequila Mexican Cuisine and Tequila Bar for Mexican food, Buffalo Wild Wings for American cuisine and bar experience, and Mr Eggroll Chinese Fast Food for Chinese food.