Business Details
https://www.nationalcar.com/en/car-rental-locations/us/ia/des-moines-international-airport-62c2.html
About
Car Rental Agency
Skip the counter when you rent a car with National in Des Moines. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Des Moines today!
Location
Hours
Reviews
4.3
370 reviews
5 stars
268
4 stars
29
3 stars
23
2 stars
16
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions during both pickup and return processes.
Vehicle Quality
Customers consistently noted that the vehicles were clean, well-maintained, and met their expectations.
Reservation Issues
Several reviews indicated problems with reservations, including unavailability of reserved vehicles and long wait times at the counter.
Location Performance
The Des Moines location received mixed feedback, with some customers expressing disappointment over service efficiency and lack of Emerald Aisle benefits.
Lost Items
There were complaints regarding difficulties in retrieving lost items, with customers reporting poor communication and delays in response.
- BSBrian SteevesNov 11, 20255.0Pickup and drop off of vehicle was very efficient, didn't take up much time at all. Staff was friendly and helpful. Vehicle was very clean and worked well for us.
- MHMichael HogerNov 8, 20255.0National Carv Rental DesMoines airport is excellent.
- SDStan DureyOct 6, 20255.0Great people and well prepared vehicles! Love National
- DLDayan LoyukOct 1, 20251.0Very poor service, and would not recommend them to anyone. I left my keys in there car when I dropped it off over a month ago and no one has gotten back to me about it. They said they won’t let me know if they have it unless I fill out a form and wait for someone to reach back out to me and no one has which is very irritating due to the fact I had a lot of important keys on there. Don’t waste your time with them and go to hertz even though hertz is a little more expensive they work a lot better and I never have issues with them.
- JJjefftcbSep 26, 20255.05 stars, enjoy the quick and ease of the service from National compared to the other vendors at this location. The quality and vehicle selection is good never an issue compared to there others also. Shout out to Pat at the service desk and Mercedes checking me back in upon my return great people to work with.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Des Moines?
National Car Rental is located at 5800 Fleur Dr, Des Moines, IA 50321, US.
What are the operating hours of National Car Rental in Des Moines?
The location is open daily from 7:00 AM to around midnight, with slight variations such as closing at 11:30 PM on Saturdays.
What types of car rentals does National Car Rental offer in Des Moines?
They offer various car rentals including economy, luxury, and general rental cars.
Can I skip the counter and choose any car directly at National Car Rental in Des Moines?
Yes, with the Emerald Club, you can skip the counter, pick any car in the aisle, and manage your rental via the National app.
What payment options are accepted at National Car Rental in Des Moines?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental in Des Moines provide special offers or discounts?
Yes, they have special offers which can be viewed on their specials page online.
Is National Car Rental at Des Moines International Airport close to other car rental agencies?
Yes, it is near several other car rental agencies including Budget Car Rental, Avis Rent A Car, Dollar Car Rental, Hertz, and Enterprise Rent-A-Car, providing customers multiple options in one area.
How can the nearby DSM International Airport assist customers visiting National Car Rental?
DSM International Airport is nearby, making it convenient for travelers to pick up rental cars directly after arriving at the airport.
Are there any nearby dining options close to National Car Rental in Des Moines?
Yes, Berk & Chesters is a nearby American restaurant and beer bar where customers can enjoy a meal before or after renting a car.
What amenities are available near National Car Rental at the airport for waiting customers?
The Airport Lounge near National Car Rental offers a comfortable space with lounge and bar services for travelers and customers to relax.