Mister Car Wash

4.0
548 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
2525 Ingersoll Ave, Des Moines, IA
50312, United States

Hours

Reviews

4.0
548 reviews
5 stars
313
4 stars
92
3 stars
41
2 stars
32
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers expressed disappointment with the quality of the car wash, noting missed spots and inadequate cleaning, especially for higher-priced services.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude interactions and poor management response to complaints.

Safety Concerns

Several reviews highlighted safety issues, particularly regarding unmaintained sidewalks and the speed of vehicles exiting the wash, raising concerns for pedestrian safety.

Membership Value

Customers noted dissatisfaction with the value of membership, citing rising costs without corresponding improvements in service or offerings.
  • MS
    Matt Scott
    5 days ago
    1.0
    This is the worst location for Mr Car Wash. The employees are too lazy to actually guide u into the wheel guide. Seems like there always missing the wax or the blow dryer. I'm getting tired of paying for a platinum service and receiving basic service... Try to avoid this location if u have a membership.
  • MC
    Mary Calderon
    5 days ago
    1.0
    They no longer use a cleaning brush on the rear of your car before you go through, nor do they dry your windows when you get to the end. The center of the rear of my car is still covered with salt, and my windows have water drops cause the air dryers are lousy. Never going back. A bunch of people lost their jobs. Pretty sure they changed management. There was a delay when I got in line of 6-7 minutes also where the line just stopped. I’m never going back.
  • FE
    Ford Eastman
    Jan 3, 2026
    1.0
    I paid for a Carwash and they made me leave before I got the wash. The manager was very hostile making me feel very uncomfortable.
  • CB
    Cynthia Bachman
    Dec 18, 2025
    2.0
    I went to the MCW on Ingersoll first because it’s right in my neighborhood, but when I wanted the interior cleaned and mats cleaned he said they haven’t done that for over a year. However on your post it shows interior cleaning. So I had to drive to 22nd St to get it done. Maybe post that you don’t clean mats then?
  • CP
    C P
    Dec 16, 2025
    1.0
    I’m disappointed with the lack of basic safety consideration at this car wash. Despite having enough employees standing around on a regular basis, the sidewalk is consistently left unmaintained after snowstorms. Snow and ice have been left in place after every storm so far this year, making it unsafe for pedestrians along Ingersoll. On top of that, there seems to be no effort to control or slow the speed of vehicles exiting the building. Cars frequently come out quickly, creating an unnecessary safety risk for both pedestrians and other drivers. Together, these issues show a concerning lack of care for community safety from a business that operates in a high-traffic area. I would be more than willing to reconsider this review in the future if they at minimum maintain their sidewalk during winter conditions and take steps to slow down exiting traffic.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What are the operating hours of Mister Car Wash in Ingersoll, Des Moines?

Mister Car Wash in Ingersoll, Des Moines is open Monday through Saturday from 7:00 AM to 7:00 PM, and on Sunday from 8:00 AM to 6:00 PM.