Business Details
About
Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DES MOINES. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.
Details
- RestroomAvailable
Location
Hours
Reviews
4.6
1,049 reviews
5 stars
848
4 stars
92
3 stars
25
2 stars12
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers reported a mix of quick service experiences, with some receiving oil changes in as little as 10-20 minutes, while others experienced significant delays.
Staff Attitude
The staff were frequently described as friendly, courteous, and professional, although there were some reports of rudeness and unprofessional behavior from specific employees.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs for services and feeling taken advantage of due to aggressive upselling tactics.
Facility Conditions
Feedback indicated that the cleanliness and maintenance of the waiting area have deteriorated, with some customers noting unsanitary conditions.
Quality of Work
There were multiple complaints regarding the quality of service, including improper oil changes and failure to complete requested services correctly.
- TUTimothy UeckerJan 1, 20261.0Very disappointed this place has really gone downhill since my last visit. Not what I expected at all!
- CCChloeDec 22, 20255.0Curtis and his team did an excellent job with my oil change. Very friendly and knowledgeable on top of a quick service. Would definitely recommend going for your next oil change.
- 3A3AMT AllenDec 18, 20253.0This was not completed in a jiffy. When I pulled up, I was the next car in line. It took nearly a half hour for them to even pull my car in. The car sat with the hood up for 20 minutes with no one near it. After an hour and 20 minutes I finally got my car back. This was while watching the workers doing mostly nothing but chat with each other.
- JSJoshua SabaDec 12, 20255.0Quick and easy. They made sure I got the online coupon to save me money.
- SMSam MillerDec 11, 20251.0Oil change was fine, but the facilities have deteriorated immensely. The waiting room was filthy and freezing, and you had an employee playing on the computer who could easily have cleaned the place. You've got another 5,000 miles to remedy this, or I'll find other business.
Frequently Asked Questions About Jiffy Lube Oil Change
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube Oil Change in Des Moines offer?
Jiffy Lube offers oil changes, brake services, battery replacement, tire rotation, filter replacements, and fleet services without requiring an appointment.
How long does a typical oil change take at Jiffy Lube Oil Change?
An oil change typically takes 15 minutes or less at Jiffy Lube, though additional services may increase the time.
Does Jiffy Lube provide services for fleet vehicles?
Yes, Jiffy Lube accepts most fleet credit cards and services both national and local fleet vehicles, with options to set up new fleet accounts.
How can I get an accurate price estimate for an oil change at this Jiffy Lube location?
You can get a personalized oil change quote by visiting the Jiffy Lube website's estimate section or by calling the local store, since prices vary based on vehicle and location.
What are the hours of operation for Jiffy Lube Oil Change on Merle Hay Rd?
The location is open Monday through Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 10 AM to 4 PM. It is closed on major holidays such as Christmas and New Year's Day.
Are there any coupons or discounts available at this Jiffy Lube location?
Yes, coupons vary by location and are available on the Jiffy Lube website's coupon page to help you save on services.
What nearby places can I visit for food while waiting at Jiffy Lube on Merle Hay Rd?
Nearby dining options include Subway, Fazoli's, McDonald's, Hardee's, Firehouse Subs, Chipotle Mexican Grill, Wow Bao, and Tullpa Restaurant, offering a variety of fast food and restaurant choices.
Is there a nearby car wash or tire service close to Jiffy Lube on Merle Hay Rd?
Yes, Spotfree Car Wash is nearby for auto detailing, and Car-X Tire & Auto and Car-X Auto Service provide tire and automotive repair services close to Jiffy Lube.
Where can I find financial services or ATMs near Jiffy Lube Oil Change?
Chase Bank offers ATM and financial services nearby, and other financial service providers like LPI Loans and Lloyd's Plan are also in the area.
What payment options does Jiffy Lube Oil Change accept at this location?
This Jiffy Lube accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.