Jiffy Lube Oil Change

4.5
630 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DES MOINES. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube Oil Change
6136 SE 14th St, Des Moines, IA
50320, United States

Hours

Reviews

4.5
630 reviews
5 stars
471
4 stars
76
3 stars
26
2 stars
16
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often mentioning being in and out in under 30 minutes.

Customer Service

Overall, the staff was described as friendly, professional, and knowledgeable, contributing to a positive customer experience.

Quality Issues

Several reviews highlighted concerns about the quality of service, including incomplete oil changes and failure to check or top off fluids.

Professionalism

There were mixed reviews regarding professionalism, with some customers noting unprofessional behavior from staff, such as inappropriate attire and lack of attention to detail.

Promotions

Customers expressed disappointment when advertised promotions or coupons were not honored or fulfilled.
  • EC
    Erick Curiel
    1 day ago
    2.0
    Great customer service but the work was sloppy won’t be coming back I’ll stick with lofxpress
  • BF
    Becky Frazier
    Nov 14, 2025
    5.0
    The staff at this Jiffy Lube are always super friendly and don't make me feel pressured to buy extras. I took my car in because my maintenance light came on. They told me I wasn't due for an oil change for another 6 months at least, filled up my tires and sent me on my way. Really feel like they are honest and am happy to have a reliable place in the neighborhood.
  • DD
    Dan
    Nov 13, 2025
    5.0
    Fast and friendly
  • KY
    Kris Young
    Nov 2, 2025
    5.0
    Fast service! Didn't try to sell me anything I didn't need which is a nice change of pace from most places. Nice guys! That being said... SUPER expensive... Even for full synthetic. $118 supposedly with a $10 coupon for just an oil change and nothing else.
  • PZ
    Pam Zoutte
    Oct 9, 2025
    3.0
    I received an e-mail with a coupon for $30 off and free Rain-X windshield treatment. I got the $30 off, thank you, but not the rain-X treatment. “They didn’t have any”. You would think running a 5 day special they would have what was offered. When I got home I noticed they didn’t put a new sticker on telling when the next oil change would be due. Otherwise friendly people, quick service (I was the only one there).

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service