Business Details
About
Car Rental AgencyVan Rental
Renting a car at Des Moines International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Des Moines International Airport today.
Location
Hours
Reviews
4.2
912 reviews
5 stars
613
4 stars
112
3 stars
51
2 stars
37
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received high praise for their helpfulness, while others were criticized for being unresponsive or rude.
Rental Process
The rental process was generally described as easy and efficient, though some customers experienced long wait times and issues with vehicle availability.
Vehicle Condition
Most customers reported receiving clean and well-maintained vehicles, but there were complaints about receiving the wrong vehicle type or issues with damage claims.
Communication Issues
Several customers faced difficulties reaching customer service by phone, leading to frustration over unresolved issues.
Overall Satisfaction
While many customers expressed satisfaction with their rentals, there were notable complaints about billing practices and service inconsistencies.
- BBBOct 27, 20255.0I was satisfied until I found out they gave me the smallest car in the entire USA...😉 Honestly, I got a better car than I expected, brand new. The staff was lovely, the pick-up and drop-off went smoothly. There is a very small chance that I will ever go back there, but I hope that other Enterprises work like on DSM.
- MLMonica LeBrasseurSep 17, 20255.0Kendra went out of her way to help us when our rental broke down. Thank you. Kendra.
- DJDan JonesAug 14, 20255.0Angel was very nice and helpful she deserves a BIG raise!
- JWJames WangJul 10, 20251.0People here do not answer the phone. Called during office hours. Waited on hold for 40 minutes. No one answered.
- JEJosh E.Jul 10, 20254.0Easy and reliable.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car at Des Moines International Airport?
You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more.
What are the operating hours of Enterprise Rent-A-Car at Des Moines International Airport?
The location is open Monday through Friday from 7:00 AM to 11:59 PM, Saturday from 7:00 AM to 11:00 PM, and Sunday from 7:00 AM to 11:59 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Des Moines?
You can reserve your rental car online via their official website or reservation page.
What payment methods does Enterprise Rent-A-Car accept at Des Moines International Airport?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any specials or discounts?
Yes, they have great weekend rates that you can book online through their specials page.
Is Enterprise Rent-A-Car at Des Moines International Airport open throughout the week?
Yes, it operates seven days a week with extended hours for your convenience.
Are there other car rental options near Enterprise Rent-A-Car at Des Moines International Airport?
Yes, nearby options include Dollar Car Rental, Avis Rent A Car, Budget Rent A Car, National Car Rental, Thrifty Car Rental, Alamo Rent A Car, Payless Car Rental, and Hertz.
How can the nearby Des Moines International Airport help me when renting a car at Enterprise?
Since Enterprise is located at Des Moines International Airport, you can conveniently pick up your rental car right after your flight, saving time and simplifying your travel plans.
Where can I park if I am visiting Enterprise Rent-A-Car at Des Moines International Airport?
You can use the Airport Parking Garage or SP+ Parking located nearby for convenient parking while visiting Enterprise.
Are there nearby places to eat or relax after renting a car at Enterprise?
Yes, nearby dining options include Berk & Chesters, Portermill, Arugula & Rye, and Dunkin' Donuts where you can enjoy a meal or a coffee.