Car-X Tire & Auto

4.2
270 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Des Moines, IA is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Des Moines, Saylorville, Johnston, Ankeny & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Des Moines, IA Car-X Man at (515) 262-6800 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
4001 NE 14th Street, Des Moines, IA
50313, United States

Hours

Reviews

4.1
239 reviews
5 stars
165
4 stars
21
3 stars
8
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful service provided by staff, particularly highlighting Tom and his team for their care and compassion.

Pricing Concerns

Several reviews indicated issues with pricing, noting that customers felt overcharged for services and repairs, with some citing significant discrepancies between quotes and final bills.

Mixed Repair Quality

While some customers reported satisfactory repairs and quick service, others experienced unresolved issues or felt that unnecessary repairs were recommended.

Scheduling Issues

There were complaints about appointment scheduling, including instances where customers arrived only to find the shop closed or their appointments not properly recorded.
  • AR
    Ashlie Ross
    Dec 19, 2025
    5.0
    Great service by Tom and his team! He came and got us and showed and explained to us what was wrong. What could have been a very expensive fix, he made it very reasonable for us! We will be back!
  • MS
    Mojo Shoujo
    Dec 13, 2025
    5.0
    Very good service! Tom got us back on the road quickly on an icy day after the splash plate under the car got caught on some ice. I'll be going back!
  • BR
    Beth Robinson
    Dec 12, 2025
    5.0
    I was driving down the interstate and lost a tire. I had it towed to them. Tom and his team were very caring. He showed compassion to me and that meant alot to me and didnt scam me into buying something I didnt need and helped me get my car back on the road. I appreciate them so much and will be bringing my vehicles back to them. They are rare to find. Thank you tom and your team.
  • SN
    Sterling Nuzum
    Dec 2, 2025
    5.0
    They did a great job replacing my brakes and front wheel bearings in October. Tom was great and helped make things more affordable to me
  • MB
    Matt Butler
    Nov 24, 2025
    1.0
    Used a plug instead of a patch on my tire which failed after 1 week. Waste of time since I ended up right where I started with a flat tire. $20 lesson I guess.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.