Business Details
About
Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Des Moines, IA is your one stop for oil changes, brakes, tires and all your auto repair needs.
Serving Des Moines, Waukee, Urbandale, West Des Moines, Windsor Hts & more.
Locally owned and operated, Car-X Tire and Auto is just around the corner.
For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it.
Call your Des Moines, IA Car-X Man at (515) 222-3100 to schedule an appointment today.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.3
372 reviews
5 stars
271
4 stars
32
3 stars
13
2 stars
8
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Chris and Tyson for their attentive service.
Pricing Issues
Several reviews mentioned concerns about high prices and discrepancies in quoted costs, with some customers feeling taken advantage of.
Service Efficiency
Customers appreciated the quick turnaround times for services like oil changes and tire repairs, although some reported inefficiencies and delays.
Trustworthiness
While many customers felt the shop was honest and transparent, others expressed doubts about the necessity of recommended repairs and pricing.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
- OLOnnika Latimer2 days ago1.0Went in their today 3 guys sitting in the garage doing nothing no customers. Finally someone comes out i tell him I need a oil change he gets my car in comes back tells me theirs 20000 miles left I explain to him no their isn't cause my light came on yesterday and I added oil hes like oh. With a attitude so some other dude and him see me looking threw the window and come and tell me a filler is busted and he can't do it and has to order one from autozone well gee if u knew it was broken instead of sitting around with your buddies you should of ordered it.i think it's a excuse not to do it just like I told them. Then they decided to yell back at me.i told them forget and give me my keys and drove it out the bay myself. I will never go back their again. If I could give u 0 stars I would.
- CMChris “Toph” MichaelsDec 18, 20251.0Lost my business. Been here numerous times for oil changes. Asked about a tire rotation, they said they would honor it if I came in after, since it was a sunday and tire rotationis not done Sundays.. Talked to Caleb last night, got something scheduled for 430pm tonight, he said if you get off early, come on in. I get there today, drove from the East side in the snow and wind advisory. I get there and there is a tow truck blocking any sort of entrance. I pull out into the street and wait. Since I had been waiting, I decided to call and ask if there was a way to pull in so I didn't have to wait in the street. Mike told me I was overthinking the situation and just wait for the tow to leave. I had already been waiting IN THE STREET for 15 minutes.
- ARAndrea Flanagan ReeseNov 28, 20255.0BEST customer service! This place is legit—and they don’t try to rip you off! Honest and trustworthy management and technicians. I will never go anywhere else! In a time when customer service is hard to come by, these guys take it to the next level!
- GMGriffin McEniryNov 13, 20251.0I sent my girlfriend here with good intentions since they take great care of me when I get an oil change. Unfortunately, she was charged $130 for a full synthetic oil change (6.4 quarts) — without a tire rotation and with a $10 coupon. I spoke with Caleb (manager), and he gave the usual runaround, claiming the tire rotation is complimentary, though she wasn’t informed of this at the time. I also requested a detailed breakdown of the charges, and the math didn’t add up considering the coupon. For more transparent and fair pricing, you might consider other shops nearby, like Firestone.
- MDMycah DNov 3, 20255.0Great service, EVERY. SINGLE. TIME! They do not miss here from the store manager to the automotive technicians everybody is very knowledgeable and informative. I recommend this location specifically to all my friends and family with car problems. I appreciate your service and kindness when I come in. I truly feel valued as a customer. Thanks Chris!
Frequently Asked Questions About Car-X Tire & Auto
Can I schedule an appointment online at Car-X?
You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .
Are there any coupons available for Car-X services?
Car-X coupons are available at https://www.carx.com/coupons/ by location.
Is financing available at Car-X?
Financing options for Car-X can be found at https://www.carx.com/auto-repair-financing .
How much is an Oil Change at Car-X?
Oil change pricing depends on the make/model of your vehicle, the type of oil used and local area in which the service is being provided. Contact your local Car-X to get pricing for your vehicle at https://www.carx.com/location_search/ .
Can I shop for tires online at Car-X?
You can search online for Tires at Car-X by vehicle, brand or size at https://www.carx.com/tires/ .
How much do Brakes cost at Car-X?
Your price will depend on the repair &/or replacements required for your vehicle and location. Contact your local Car-X for a free Brake Inspection at https://www.carx.com/location_search/ .
Does Car-X have franchise opportunities available?
Yes! Car-X has the best franchise fee structure in the Auto Repair Industry. Car-X franchisees get access to 50 years of industry expertise, powerful brand recognition, continual training and support. Learn more at https://carxfranchise.com/
How can I schedule an appointment at Car-X Tire & Auto in Des Moines?
You can schedule an appointment online by visiting https://www.carx.com/request-an-appointment/.
Are there any coupons available for services at Car-X Tire & Auto?
Yes, Car-X offers coupons by location at https://www.carx.com/coupons/.
Does Car-X Tire & Auto in Des Moines offer financing options?
Financing options are available and can be found at https://www.carx.com/auto-repair-financing.
What are the typical business hours for Car-X Tire & Auto in Des Moines?
Car-X is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What types of payment does Car-X Tire & Auto accept?
They accept Discover, MasterCard, and Visa credit cards.
Which tire brands are available at Car-X Tire & Auto in Des Moines?
They offer major brands including Michelin, Goodyear, BF Goodrich, Bridgestone, Continental, Firestone, and many more.
Does Car-X Tire & Auto have wheelchair accessible facilities?
Yes, Car-X offers wheelchair accessible entrances, parking, and restrooms.
What nearby restaurants can I visit before or after my appointment at Car-X?
Nearby eateries include El Burrito Loco for tacos, Jimmy John's for sandwiches, Cool Basil for Thai and sushi, Buffet City for Chinese cuisine, and Hardee's for burgers.
Are there any nearby automotive services or gas stations near Car-X Tire & Auto in Des Moines?
Yes, nearby automotive services include another Car-X Auto Service and a gas station named CarX, as well as Mister Car Wash for auto detailing.
What local attractions or activities are close to Car-X Tire & Auto in Des Moines?
You can visit Escapology Escape Rooms nearby for an amusement experience or check out local furniture stores like BY DESIGN Furniture & Interior Design for home shopping.