Car-X Tire & Auto

4.3
289 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Des Moines, IA is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Des Moines, Norwalk, Carlisle, Pleasant Hill & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Des Moines, IA Car-X Man at (515) 287-5744 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
3901 SE 14th Street, Des Moines, IA
50320, United States

Hours

Reviews

4.3
237 reviews
5 stars
170
4 stars
24
3 stars
9
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, particularly highlighting staff members like Nicole and Juan for their helpfulness.

Pricing Concerns

Several reviews mentioned high prices for services, with some customers feeling overcharged or misled about costs.

Mixed Repair Experiences

While some customers reported positive experiences with repairs and maintenance, others expressed dissatisfaction with the quality of work and the accuracy of diagnoses.

Timeliness

Customers frequently noted quick service and the ability to get appointments on short notice, contributing to a generally positive experience.

Trust Issues

A number of reviews raised concerns about trustworthiness, with customers feeling that they were upsold unnecessary services or charged for work that was not performed.
  • AG
    Austin Gilbert
    Dec 29, 2025
    5.0
    I came in because my license plate was bent from a car wash and Nicole at the front end was beyond helpful . Although it was just a simple silly fix that I needed done the customer service from her was amazing and I would recommend to anyone!
  • RA
    REX A
    Nov 17, 2025
    1.0
    Zero stars. Check engine light is on & fuel gage shows below empty. They both worked before I dropped off my car there with a full tank of gas. They had to drain the gas tank to replace the fuel pump. They must have not hooked the sending unit back up. Over $1,200.00 that with a 10% Veterans discount charged $605.00 just for the fuel pump. And they didn't put all of the fuel back in the tank
  • AM
    Adam Madison
    Oct 15, 2025
    5.0
    Went into get an oil change and brakes inspected. They were very polite and professional. Took care of what I needed in a timely and professional manner. Thank you
  • AE
    Alisha Ellis
    Oct 15, 2025
    5.0
    Great friendly service, receptionist was amazing and a lot of fun to chit chat with. Service to my car was on time, fast, and they were also very nice. Will be coming back
  • DH
    Dakota H
    Oct 15, 2025
    5.0
    Went to car x yesterday the 14th, I got my oil changed & tires rotated and the lady upfront, Nichole was very nice, very professional, very inviting & I left happy and grateful!

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.