AutoZone Auto Parts

4.3
279 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Martin Luther King Pkwy in Des Moines, IA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Des Moines, IA or call us at (515) 633-0600.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2305 Martin Luther King Pkwy, Des Moines, IA
50310, United States

Hours

Reviews

4.3
279 reviews
5 stars
173
4 stars
60
3 stars
13
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness and others criticized for rudeness.

Staff Knowledge

Many customers appreciated the staff's knowledge and willingness to assist with car issues, while some reported confusion regarding company policies.

Product Availability

Customers noted a good selection of parts and products, although there were instances of receiving incorrect items.

Store Environment

The store environment was generally described as friendly and welcoming, with some reviews mentioning cleanliness and helpful staff.
  • AA
    akapanky
    2 days ago
    4.0
    Had the specific coolant i needed.
  • PA
    Paola Elena Acuña
    Dec 29, 2025
    5.0
    The team at this store is amazing, they’re so kind, they’re so caring, super friendly and helpful. I love when I go to a store and I’m treated like a valuable human and not like another customer. It seems that it doesn’t matter what the day is bringing to them, they will always be in a great mood and will always treat you with respect and help you with everything you need. The store manager, I think her name is Deb, she helped me replace my car battery with a huge smile on her face, her associate was there as well and my car brought some unexpected issues when changing the battery but they did everything possible to get it fixed and right, they did it quickly and with joy. Thank you so much for helping me that day, God bless you guys 🫶🏽
  • ZB
    Zaraha Brooks
    Oct 30, 2025
    1.0
    MLK location Des Moines Iowa -I had the worst experience 10/30/2025 I was told they could change lights over the phone front head lights to my 2015 traverse so I get there an employee assisted me and took my light out but since he couldn’t get it back in he told me it wasn’t apart of company policy as well so he wasn’t obligated but once I said well then you need to put my old one back is when another employee came out and tried saying the same thing also not to mention I went here in September and was going to get my lights changed perfectly fine by a employee and he said they could do it as well back in September .so I’m so confused as to if it’s not company policy then why would you even touch it and say you guys could do it over the phone it was the same employee I spoke with when arriving . After finally getting the light changed by another employee whose dad I’m sure is a supervisor my car then wouldn’t start. I expressed that and was told that changing a light doesn’t not make your car start and so I expressed to them how I got there Perfectly fine before the light was touched and my car was just fine so a lady comes out and tries assisting me rudely and tells me I need to hold my own hood open which ok fine but then is upset because she doesn’t know where the battery in my car is located so I made it clear that I could call the police whatever but my car was fine before coming there horrible customer service from All employees also very lady i DO NOT RECOMMEND!!!
  • SC
    Stephanie Collins
    Sep 24, 2025
    1.0
    Had to go to O'Reilly across the street to get help with my headlight.
  • ZD
    Z D
    Aug 15, 2025
    2.0
    Had to go back multiple times for wrong parts given to me. I mean multiple. Turned simple job into whole day job

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts at 2305 Martin Luther King Pkwy, Des Moines?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they offer in-store pickup and same-day delivery services for auto parts and accessories.