Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Martin Luther King Pkwy in Des Moines, IA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Des Moines, IA or call us at (515) 633-0600.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.
Product Availability
Customers frequently mentioned issues with receiving the wrong parts or delays in product availability, leading to frustration.
Staff Knowledge
Several reviews highlighted the staff's knowledge and willingness to assist, with many employees going above and beyond to help customers.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Pricing
Some customers found prices to be higher compared to competitors, but appreciated the free installation services offered.
ZB
Zaraha Brooks
Oct 30, 2025
1.0
MLK location Des Moines Iowa -I had the worst experience 10/30/2025 I was told they could change lights over the phone front head lights to my 2015 traverse so I get there an employee assisted me and took my light out but since he couldn’t get it back in he told me it wasn’t apart of company policy as well so he wasn’t obligated but once I said well then you need to put my old one back is when another employee came out and tried saying the same thing also not to mention I went here in September and was going to get my lights changed perfectly fine by a employee and he said they could do it as well back in September .so I’m so confused as to if it’s not company policy then why would you even touch it and say you guys could do it over the phone it was the same employee I spoke with when arriving . After finally getting the light changed by another employee whose dad I’m sure is a supervisor my car then wouldn’t start. I expressed that and was told that changing a light doesn’t not make your car start and so I expressed to them how I got there
Perfectly fine before the light was touched and my car was just fine so a lady comes out and tries assisting me rudely and tells me I need to hold my own hood open which ok fine but then is upset because she doesn’t know where the battery in my car is located so I made it clear that I could call the police whatever but my car was fine before coming there horrible customer service from All employees also very lady i DO NOT RECOMMEND!!!
SC
Stephanie Collins
Sep 24, 2025
1.0
Had to go to O'Reilly across the street to get help with my headlight.
ZD
Z D
Aug 15, 2025
2.0
Had to go back multiple times for wrong parts given to me. I mean multiple. Turned simple job into whole day job
AA
abraham alcala
Jun 22, 2025
1.0
Sunday, June 22, I've been outside waiting since 10 a.m. and the store hasn't opened yet. I ordered a piece that was supposed to arrive first thing today. I'm still here waiting. Please correct the schedule.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 2305 Martin Luther King Pkwy, Des Moines?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services for auto parts and accessories.
What types of products can I find at AutoZone Auto Parts in Des Moines?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands does AutoZone Auto Parts carry at their Des Moines location?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Des Moines for customer service?
You can call them at (515) 633-0600 or email customer.service@autozone.com for assistance.
Is there curbside pickup available at this AutoZone location?
Yes, AutoZone in Des Moines offers curbside pickup along with in-store shopping options.
Which nearby places can I visit after shopping at AutoZone on Martin Luther King Pkwy?
You can visit Spotfree Car Wash for a professional car cleaning or enjoy a meal at Burger King located nearby.
Are there other automotive service locations near AutoZone Auto Parts in Des Moines?
Yes, nearby you will find Cycle Clinic and The Motorcycle Clinic which offer motorcycle repair and tire services.
Can I find gas stations near AutoZone on Martin Luther King Pkwy for refueling after shopping?
QuikTrip, a gas station and convenience store, is located nearby for your refueling and snack needs.
What online resources are available to shop or learn more about AutoZone Auto Parts in Des Moines?
You can shop or learn more at their website: https://www.autozone.com/locations/ia/des-moines/2305-martin-luther-king-pkwy.html or visit their Facebook page at https://www.facebook.com/194784913945897.