Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4801 SE 14th St in Des Moines offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
295 reviews
5 stars
159
4 stars
65
3 stars
36
2 stars
11
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Justin and Shannon for their exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of auto parts and often had what they needed in stock.
Mixed Experiences
While many reviews were positive, some customers reported issues with incorrect parts being sold and poor service during busy times.
Store Management
Several reviews mentioned improvements in management and staff knowledge, particularly with the new GM, Justin, being recognized for enhancing the store's reputation.
Installation Services
Customers appreciated the free installation services offered for items like wiper blades and batteries, although experiences varied with staff willingness to assist.
- JHJessica HiltonOct 31, 20255.0The staff here is super helpful!
- DCDaana CanadyOct 18, 20255.0Huge Shoutout to Justin at Advance Auto Parts! I wanted to share an exceptional experience I had with Justin at Advance Auto Parts on SE 14th st next to Walmart. When I came in, I was dealing with a stressful car issue, stranded, and worried about getting home. What made Justin truly stand out wasn't just his knowledge—it was his character. He was incredibly sympathetic to my financial situation and my urgent need to get back on the road. Instead of pushing the most expensive parts, he actually asked about my budget range and worked within it, finding the perfect solution. He also took the time to explain the entire repair process, giving me confidence in the fix. In a world where it often feels like companies prioritize profits, Justin genuinely lives by a different standard. He even told me he "rather invest in people" than just sell parts. That attitude is rare and invaluable. To the management team at Advance Auto Parts: Justin is a hero and a role model. He saves customers, earns loyalty, and lives your company values. He absolutely deserves immediate recognitio for delivering this kind of superior service and care. Thank you, Justin, for helping me get home safely!
- JOjuan “JJOMNT” olveraSep 28, 20255.0Best deals on auto parts 👍👍👍
- JJJordanSep 13, 20255.0The new GM Justin is absolutely phenomenal. I avoided this store for years mostly due to poor management and lack of knowledge. Justin went above and beyond to help me and had a great attitude the entire time. I noticed between myself and another customer helped while I was browsing he can read his customers very well and acts accordingly. Instead of avoiding this is my go-to store again
- JJJames JohnsonAug 29, 20255.0Great customer service Shannon was amazing and got me everything I needed. Will definitely be back
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts at 4801 SE 14th St in Des Moines offer?
They offer automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide battery installation services?
Yes, they offer free battery installation with purchase and also provide free battery testing and recycling services.
Can I get my car's engine codes scanned at this location?
Yes, team members will scan engine codes for free to help diagnose issues, with some exclusions.
What are the payment options available at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts in Des Moines?
Monday through Saturday, the store is open from 7:30 AM to 8:00 PM, and on Sunday, it is open from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.
Can I recycle used motor oil and batteries at Advance Auto Parts?
Yes, they offer free recycling of used motor oil and car batteries at the store.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts?
Nearby dining options include Happy Joe's, IHOP, Fazoli's, B-Bop's, Jimmy John's, and Wendy's, offering a variety of pizza, breakfast, Italian, barbecue, sandwiches, and burger options.
Where can I find additional automotive services near Advance Auto Parts?
Nearby automotive services include Brad's Collision Center and Intoxalock Ignition Interlock for auto repair and glass services.
Are there nearby financial services around Advance Auto Parts?
Yes, Community State Bank and Bank of the West are close by, which could be convenient for banking needs during your visit.