Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3811 E 14th St in Des Moines offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
197 reviews
5 stars
109
4 stars
46
3 stars
17
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, particularly highlighting Maddison's exceptional service.
Product Availability
Customers reported mixed experiences regarding product availability, with some finding what they needed while others faced issues with incorrect or missing items.
Store Experience
Feedback varied on the overall store experience, with some customers enjoying friendly service while others encountered long wait times and unhelpful staff.
Return Policy
Several reviews expressed dissatisfaction with the return policy, citing difficulties in returning items and receiving the correct parts.
- MMMarlin McMurrayDec 11, 20255.0Another employee made a mistake and I came back to the store to point it out and Maddison very helpful as she is made it right. That's how people are supposed to conduct business. I appreciate you Maddison. Keep giving the company a great name and image.
- MGMichael GuthrieAug 1, 20255.0Maddison always provides excellent service with helping me locate items I need in retrieving them if they do not have them don't know what we would do without her
- KCKimberly R CampbellOct 5, 20205.0The workers are very helpful.
- JMJody McLaughlinJun 5, 20175.0They have almost everything in stock and usually win most price comparisons.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products and brands does Advance Auto Parts at 3811 E 14th St, Des Moines offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits. Leading brands include DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
What free services are provided by Advance Auto Parts at this location?
They offer free battery testing, battery and wiper blade installation with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling.
Does Advance Auto Parts install car batteries and windshield wipers?
Yes, with purchase, Advance Auto Parts will install your car battery and windshield wipers for free. Exclusions may apply.
Can I recycle used motor oil and batteries at Advance Auto Parts?
Yes, the store will recycle used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 3811 E 14th St?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is Advance Auto Parts located near any restaurants where I can eat before or after my visit?
Yes, nearby restaurants include Fazoli's (Italian), B-Bop's (American fast food), Mi Linda Puebla (Mexican food truck), Subway (sandwiches), Domino's Pizza, Takbron Tacos, Papa Murphy's Take 'N' Bake Pizza, and Pueblo Viejo (Tex-Mex).
Are there nearby automotive services close to Advance Auto Parts for additional vehicle needs?
Yes, Tire Shop Manzanares and Tires Plus Total Car Care are nearby for tire services and automotive repairs.
Is there a UPS Access Point near Advance Auto Parts for convenient package sending or receiving?
Yes, a UPS Access Point location is nearby, offering courier and shipping services that customers can use alongside their visit to Advance Auto Parts.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available for customer convenience at this location.