Advance Auto Parts

4.6
539 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1817 University Ave in Des Moines offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1817 University Ave, Des Moines, IA
50314, United States

Hours

Reviews

4.6
539 reviews
5 stars
417
4 stars
64
3 stars
34
2 stars
10
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Nathan consistently received high praise for his exceptional customer service, being described as knowledgeable, friendly, and helpful.

Staff Performance

Multiple reviews highlighted Nathan's ability to diagnose issues and provide effective solutions, with many customers expressing a desire for him to receive recognition or a raise.

Store Experience

Customers reported a positive shopping experience, noting the staff's attentiveness and willingness to go above and beyond to assist.

Product Knowledge

Nathan's expertise in auto parts and ability to explain options clearly contributed to customer satisfaction and trust in the service provided.

Teamwork

Other staff members, such as Tyrone and Jeff, also received commendations for their helpfulness, indicating a strong team dynamic.
  • MA
    Melvin Amara
    3 days ago
    5.0
    Velvet is a very good customer service guy
  • RJ
    richard jacobs
    Nov 12, 2025
    5.0
    There's a gentleman that works there that really knows his stuff. Every time i go in there i always look for him because know matter what i'm trying to fix i'll tell him my problem an how i plan on fixing it& usually show him a pictures of what i'm working on that way he sees what i'm trying to fix & know matter what he's always given me the right parts i need & explains how to fix the problem the easiest & cheapest way even if it isn't how or what i was thinking of doing it always works like he said & the first time. I think his name is Willy he's a middle aged white guy with a beard that's turning white
  • JB
    Jose Baez
    Nov 3, 2025
    5.0
    I love coming to this store when ever I need help or new parts! Nathan is always here and happy to help and gives the best advice! This is a review from the heart and he deserves the best!!!
  • AA
    Arevalo
    Oct 29, 2025
    5.0
    Nathan, thank u so much for all your hard work. I would love to see you growth in this company, you deserve it. Your awesome in what you do. I was there a day before and no one could it help with my car’s problem, so I decided to come back next morning just to get your service. You find my car problem and and you recommend me the best option thank you for that. People is gonna be so sad if ever leave that store but i will be so happy if they give the apportunity to grow up in a high position brother. You are the # 1 for a lot of people. God bless you, and thank you very much again
  • DS
    Derrick Stewart
    Oct 23, 2025
    5.0
    Nathan is the man - knowledgeable, fast, and friendly. I manage the fleet for my company down the street and have never had this place let me down / always have what I’m in need of. Highly recommend!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*