Kimberly Car City

Reviews

• MO

  Mateus Oliveira

  1 day ago
  1.0
  The service is horrible! Second time I took my car there, thought of giving a second chance but I deeply regret doing so. Both times the visit were very unpleasant. You literally see how disorganized they are by standing there for few minutes. They are not able to fulfill the scheduled service appointments. Other clients I spoke to at the waiting room were also disappointed. On the second visit, I didn’t wait at dealership as I knew they would take too much time. They took an entire day to change the oil. I payed for 199$ to diagnose a problem, they called me when they were about to close to told me they were unable to reproduce the issue. I would have to stop by again next day when one of their technicians would be available ( somewhere after 9 am). I picked up the car and literally heard the noise I asked them to troubleshoot while I was still in their their parking area. I doubt they even took a ride to find the problem. So I left the dealership paying for 199$ for absolute nothing since I still don’t know what is the root cause of the issue. I strongly don’t recommend the service at this dealership.
• KT

  kim thomas

  5 days ago
  5.0
  Great experience with this car dealer. The team was friendly, honest, and very professional. They helped me choose a reliable car within my budget and explained everything clearly. The paperwork process was quick and easy. The car was delivered in excellent condition. I’m very satisfied and would recommend them.
• EA

  Emily Archer

  Apr 16, 2026
  1.0
  This place literally drove my brothers car through a chain link fence, somehow damaged his motor and tried getting him to pay for it and kept his car for 7 months arguing back and forth with the warranty companies. This place is garbage, save your money. They tried charging my brother with the damage THEY CAUSED to the paint.
• CD

  Canna dixon

  Apr 9, 2026
  1.0
  I swear I was getting punked! But we all know it's cause I'm a woman going in a service department by myself. Before they even had my car even parked giving me a bill for $230+ for diagnostics. (Last time I was there I paid over $900) I'm not crazy I know all they do is check for codes they plug it in. I asked well if I'm paying for repairs why would I pay for you to plug in something they do at autozone for free. Got my car and left. THEY THINK PEOPLE ARE STUPID.
• SM

  Salman Mohammed

  Apr 1, 2026
  5.0
  I had an absolutely outstanding experience working with Tucker Deitz! From start to finish, he went above and beyond to help me get my loan approved and made the entire process smooth and stress-free. His communication was excellent—always quick to respond, clear, and incredibly helpful in answering all my questions. No matter how many doubts I had, he took the time to explain everything patiently and made sure I felt confident every step of the way. Thanks to Tucker, I was able to drive away in a really nice car, and I couldn’t be happier with the experience. If you’re planning to visit Kimberly in Davenport, do yourself a favor and ask for Tucker Deitz—he’s the one you should look for! Highly recommend!

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