Business Details
About
Used Truck DealerAuto Parts & AccessoriesAuto Repair ShopTire ShopFord Dealer
Courtesy Ford would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the vehicle of our dreams are the most important aspects of our business.
For the past 8 years we have been voted the #1 Truck Dealership in the Quad Cities by the Reader's Choice Awards put on by the Quad City Times. We are honored and proud to offer great selection, price and service that are the reason for winning the Quad Cities trust. Our Dealership is family owned and we treat people how they should be treated when buying a new or used vehicle, with respect and honesty. We try to make the buying process easy and smooth.
Location
Hours
Reviews
4.5
449 reviews
5 stars
362
4 stars
27
3 stars
10
2 stars6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team, particularly Zach and Coach, for their friendly, no-pressure approach and excellent customer service.
Customer Service
Many reviews highlighted the helpfulness and professionalism of the staff, with several customers mentioning a family-like atmosphere during their interactions.
Communication
While most customers appreciated the communication from sales staff, some reported issues with follow-up and transparency regarding vehicle availability and service appointments.
Service Department
Feedback on the service department was mixed, with some customers expressing dissatisfaction with delays and communication issues during vehicle repairs.
Overall Satisfaction
Overall, the dealership received high marks for the buying experience, but there were notable concerns regarding service and follow-up that affected some customers' perceptions.
- LJLakin Jae2 days ago1.0We recently went in and tried to buy a truck that had been for sale since 2023. Brand new Super Duty, they claimed it was sold, but it is blasted everywhere for sale still and they have already been paid out by Ford for said truck..tried to get my local Ford dealer to do a dealer trade and they won’t, but truck is still available…. Shady business. Why are you holding onto a 2 almost 3 year old truck….
- MMMichael MeltonOct 21, 20255.0Fantastic sales experience! I flew in from New Mexico for the deal of a lifetime on a new F-250. We worked a deal via emails and texts. They picked me up at the airport. Paperwork was ready and I was all done very quickly. Completely straightforward, no hassle, no pressure. I’ve bought dozens of cars over the years and this was one of the best experiences I’ve ever had. Highly recommended!
- EMErik McIverOct 20, 20255.0Zach and Sara were very helping in getting me and my fiance the SUV we wanted! All the staff are very friendly. I would buy a 1000 more cars through courtesy Ford. They gained a life long customer.
- SLstacey “dunkit” LeValleyOct 15, 20255.0Had an amazing experience working with Zach Whitmer. He did a great job from start to finish getting me the best deal possible. He is very knowledgeable and down to earth. There was lots of laughs along the way. We love our new SUV and thanks Zach for making it happen.
- DADavid AndersonOct 14, 20255.0What a great experience. I bought a new F-350 and Zach was great. No high pressure tactics, no games with hidden fees, no high pressure up sells. The entire teams including the sale manager and the finance manager were also great. One of my best auto purchase experiences ever!
Frequently Asked Questions About Courtesy Ford
Where is Courtesy Ford located?
Courtesy Ford is located at 3921 West River Drive, Davenport, IA 52802, US.
What are the business hours of Courtesy Ford?
Courtesy Ford is open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and is closed on Sundays.
What types of vehicles and services does Courtesy Ford offer?
Courtesy Ford offers new and used trucks, auto repair, tires, and auto parts and accessories as a Ford dealership and truck dealer.
What payment methods does Courtesy Ford accept?
Payments can be made with cash, check, financing options, Mastercard, and Visa credit cards.
How can I contact Courtesy Ford for inquiries or service appointments?
You can contact Courtesy Ford by phone at +1 563-326-4011 or via email at courtesyford16@gmail.com.
Does Courtesy Ford have an online presence where I can learn more or contact them?
Yes, you can visit their website at https://www.courtesyfordqc.com/ and their Facebook page at https://www.facebook.com/407713415920977.
How has Courtesy Ford been recognized by the community?
Courtesy Ford has been voted the #1 Truck Dealership in the Quad Cities for 8 years running by the Reader's Choice Awards from the Quad City Times.
What nearby places can help me navigate to Courtesy Ford?
Nearby automotive landmarks such as Ford Motor Company and Quick Lane can help customers orient themselves when visiting Courtesy Ford at 3921 West River Drive.
What nearby service options are available for vehicle maintenance around Courtesy Ford?
Quick Lane offers automotive repair, oil changes, and tire services nearby, which could be useful before or after visiting Courtesy Ford.
What other automotive dealers or related businesses are close to Courtesy Ford?
Nearby automotive dealers include Courtesy Ford Trucks and Mid States Transmission Parts, providing additional options for vehicle needs.