Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Council Bluffs, IA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
210 reviews
5 stars
182
4 stars
9
3 stars1
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for their helpfulness and friendliness, with specific mentions of employees like Ryan, Aleia, and Rowan.
Car Wash Quality
While many customers appreciate the thoroughness of the car wash, some report issues with cleanliness, particularly with certain areas not being washed properly.
Membership Experience
Customers enjoy the convenience of the monthly membership and the benefits it offers, such as free vacuums and easy access.
Operational Issues
Several reviews mention problems with account management and service availability, including issues with the car wash not recognizing memberships and incorrect account details.
Facility Cleanliness
The car wash facility is generally noted as clean and well-maintained, contributing to a positive customer experience.
- CBCassie BristowNov 17, 20255.0Ryan was very helpful and provided useful knowledge on the detailing instructions
- CWChuck WrightNov 17, 20255.0Ryan and his team are amazing! Great wash and never disappointed.
- MMMakenna MurrayNov 16, 20255.0Megan was a delight. Super helpful and personable. One of the best car washes in town.
- AEAlex EscobarNov 16, 20255.0Had an amazing car wash experience today! 🚗✨ The staff was friendly, fast, and paid attention to every detail. My car came out looking spotless and brand new. Definitely going back! 💦🌟 Thanks Megan!
- JFJalesa FisherNov 4, 20255.0Great experience on Halloween 🎃 night. I locked my keys in my car after washing and vacuuming it and staff was very helpful and accommodating. Thank you so much once again to Friday nights staff at Tommy's Express!!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Council Bluffs, IA?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located in Council Bluffs?
It is located at 11 HyVee Drive, Council Bluffs, IA 51503.
What types of payments does Tommy's Express® Car Wash accept?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program accessible by downloading the TommyClub App and signing up.
What car wash services and products are available at Tommy's Express® Car Wash?
Services include free vacuums, free mat washers, and an interior detailing kit. Products include Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
How can customers contact Tommy's Express® Car Wash?
Customers can contact them via phone at +1 712-215-6043 or email at IA163@teamtommys.com.
Is Tommy's Express® Car Wash involved in any community associations?
Yes, they are associated with Water Mission, a community-focused organization.
What nearby places can I visit before or after a car wash at Tommy's Express® Car Wash?
Nearby you can visit Hy-Vee grocery store and pharmacy, Mall of the Bluffs shopping center, and Starbucks coffee shop for a convenient stop.
Are there food options nearby Tommy's Express® Car Wash in Council Bluffs?
Yes, nearby dining options include Gyro Express, Papa Murphy's Take 'N' Bake Pizza, Dairy Queen, and Scooter's Coffee.
What nearby services can assist customers at Tommy's Express® Car Wash?
Customers can access nearby services such as the Iowa DMV, U.S. Bank Branch, and Western Union money transfer services.