Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Frequently Asked Questions About Rivian Service Center
Where is the Rivian Service Center located?
The Rivian Service Center is located at 13524 South 193rd Circle, Council Bluffs, IA 51503, USA.
What services does the Rivian Service Center offer?
Rivian Service Center provides maintenance and repair services specifically for Rivian electric vehicles. Services are available by appointment only.
How can I book a service appointment with Rivian Service Center?
You can submit a service issue and book an appointment through the Rivian app or by calling the 24/7 Rivian Service Support Team.
What are the Rivian Service Center's operating hours?
The service center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is there a waiting area at the Rivian Service Center?
Yes, the service center has a waiting room equipped with Wi-Fi, water, and snacks for your comfort.
Are there demonstration vehicles available to experience at the Rivian Service Center?
To experience a Rivian vehicle in person, please visit Rivian Spaces or book a demo drive through their website.
What nearby automotive services can I find near Rivian Service Center?
Nearby automotive services include Bluffs Mobile Detailing for car detailing and CFI Tire Service for tire repair and automotive parts.
What nearby parks can I visit when waiting at the Rivian Service Center?
You can visit Wabash Trace Nature Trail and Iowa West Foundation Trailhead Park for hiking and biking before or after your service appointment.
Are there dining options close to the Rivian Service Center?
Yes, Tastee Treet offers fast food, ice cream, and barbecue nearby, and Taylor's is a local pizza restaurant you can try.
How can I contact Rivian Service Center outside of business hours?
You can reach the 24/7 Rivian Service Support Team by calling their main phone number: +1 888-748-4261.
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