Mad Hatter Auto Repair

4.7
584 reviews

About

Auto Repair ShopBrake ShopAuto Air Conditioning Service
Since 1979, Mad Hatter Auto Repair has been putting your car back on the road. We know our customers lead busy lives and have places to go, so we strive to service your car swiftly with the most current technology. We want your experience with us to be a positive one, and our courteous, knowledgeable mechanics will stop at nothing to get you back out on the road as quickly as possible.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mad Hatter Auto Repair
3338 W Broadway, Council Bluffs, IA
51501, United States

Hours

Reviews

4.7
584 reviews
5 stars
514
4 stars
33
3 stars
7
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ashton received numerous praises for his friendly, informative, and professional service, making customers feel valued and understood.

Communication

Customers appreciated the clear and thorough communication regarding repairs, costs, and timelines, often receiving updates via text and calls.

Efficiency

Many reviews highlighted the quick turnaround times for repairs and diagnostics, with several customers noting same-day service.

Transparency

The shop was commended for its honesty in pricing and recommendations, allowing customers to make informed decisions about their vehicle repairs.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, often mentioning they would return and recommend the shop to others.
  • CL
    Christina Lester
    Jan 15, 2026
    5.0
    I am new to Mad Hatter because our beloved Grease Monkeys closed down. I will say that I had good conversation about everything going on with my car, I appreciate everything being explained to me what can be improved what was important and what I can set money back for to take care of if needed. I never felt pressured or felt like the company was just trying to add on repairs just to make more money aka Brakes Plus. Thank you for your service we found a new home for oil changes and general care of our cars.
  • DL
    Dakine Love
    Jan 12, 2026
    4.0
    Fast, friendly, knowledgeable, wish pricing was a lil cheaper but dependable company. Thanks for fixing my dudes pick up!
  • HS
    Heather Speck
    Jan 9, 2026
    5.0
    Vince, Ashton, and Kevin got the work done quickly and gave me peace of mind. I felt well cared for and relieved to resolve my stress.
  • VG
    Vasyl Gyrych
    Jan 2, 2026
    1.0
    Very dissatisfied.. came there with my F350 to fix rear wheel seal leak.. they spend 2 hours thinking how to do it.. then told me that it takes 3 days to fix, because they don't have special tool.. charged me 75$ for nothing.. and wasted my time..
  • KJ
    Kim Jackson
    Dec 31, 2025
    5.0
    They did a great job on my Tahoe quick to get it in and completed quickly. They get you fixed up and try to save you money where they can.

Frequently Asked Questions About Mad Hatter Auto Repair

What services does Mad Hatter Auto Repair offer?

Mad Hatter Auto Repair provides a range of services including brake repair, auto air conditioning service, muffler repair, oil change, wheel alignment, auto radiator repair, and tune-ups.

Where is Mad Hatter Auto Repair located?

It is located at 3338 W Broadway, Council Bluffs, IA 51501, United States.