Brand Certified
Mad Hatter Auto Repair
4.7(602 reviews)
Certified by Mad Hatter Auto Repair • Mar 01, 2026
Business Details
3338 W Broadway, Council Bluffs, IA
51501, United States
Certified by Mad Hatter Auto Repair • Mar 01, 2026
(712) 322-7500
Certified by Mad Hatter Auto Repair • Mar 01, 2026
https://madhatterautorepair.com/council-bluffs/
Certified by Mad Hatter Auto Repair • Mar 01, 2026
About
Certified by Mad Hatter Auto Repair • Mar 01, 2026
Auto Repair ShopBrake ShopAuto Air Conditioning Service
Since 1979, Mad Hatter Auto Repair has been putting your car back on the road. We know our customers lead busy lives and have places to go, so we strive to service your car swiftly with the most current technology. We want your experience with us to be a positive one, and our courteous, knowledgeable mechanics will stop at nothing to get you back out on the road as quickly as possible.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Mad Hatter Auto Repair • Mar 01, 2026
Hours
Certified by Mad Hatter Auto Repair • Mar 01, 2026
Reviews
4.7
602 reviews
5 stars
531
4 stars
33
3 stars7
2 stars4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting Ashton and Vince for their excellent communication and support.
Quality of Work
Many reviews noted the thorough inspections and quality repairs, with customers expressing satisfaction with the work done on their vehicles.
Efficiency
The business was frequently commended for its quick turnaround times and ability to accommodate urgent repairs.
Honesty and Transparency
Customers appreciated the straightforward explanations of services needed and the absence of pressure to perform unnecessary repairs.
Pricing
While many found the prices reasonable, a few customers felt some services were on the pricier side.
- BEBryan EspaderoFeb 25, 20265.0Great service, fast, reliable, good pricing, and even pays attention to customers which most places don’t and gives really good options and opinions. Amazing service and would definitely recommend!
- SAShari AllenFeb 19, 20265.0I had an interaction with Vince, the regional director, and he was amazing! He delivered bad news so greatly that it didn't hurt nearly as bad! I will recommend Mad Hatter to all my friends and family in the future and I know for sure it's the only place I'll come from now on.
- SHSumi HarrisonFeb 12, 20265.0I just want to say Vince and the boys at mad hatter go above and beyond what is expected of them. The service was very compassionate and considerate. I live here in Florida but they helped some friends of mine out who were in their area and God bless them for their kindness. Thank you sincerely
- KHKelli HumeFeb 10, 20265.0I have gone to Mad Hatter three times now n everytime they are very prompt and professional but also friendly! They try n get u in n out with a loaner car while they fix ur car which for me being foster parent n single parent it helps me so much….. never had a problem with service always did great job
- CGChad GerrenFeb 9, 20265.0Place was great with their exhaust inspection. Went above and beyond. Did a total vehicle inspection pretty much and well worth the price! Although I couldn't do the dual exhaust I wanted for the quoted price, they were true to me about other things the vehicle needs before I spend money on exhaust. They kept me 💯 in the loop of all things. They were a true pleasure all the way around.
Frequently Asked Questions About Mad Hatter Auto Repair
What services does Mad Hatter Auto Repair offer?
Mad Hatter Auto Repair provides a range of services including brake repair, auto air conditioning service, muffler repair, oil change, wheel alignment, auto radiator repair, and tune-ups.
Where is Mad Hatter Auto Repair located?
It is located at 3338 W Broadway, Council Bluffs, IA 51501, United States.
What are the business hours of Mad Hatter Auto Repair?
They are open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
How can I schedule a service appointment with Mad Hatter Auto Repair?
You can schedule an appointment online at https://madhatterautorepair.com/schedule/ or call +1 712-322-7500.
Is Mad Hatter Auto Repair accessible for customers with disabilities?
Yes, the shop has a wheelchair accessible entrance, parking, and restrooms to accommodate customers with disabilities.
Does Mad Hatter Auto Repair have any special recognitions or ownership?
Yes, the business is women-owned and welcomes LGBTQ customers, providing a welcoming environment for all.
Which nearby places can customers visit before or after their appointment at Mad Hatter Auto Repair?
Customers can visit Broadway Inn for lodging, Puerto Vallarta Mexican Restaurant for dining, or Estilos Hair Salon and Spa for beauty services, all located nearby.
Are there convenient food options near Mad Hatter Auto Repair?
Yes, nearby eateries include Arby's, Little Caesars Pizza, Burger King, Dairy Queen, and Popeyes® Louisiana Kitchen, offering various fast-food choices.
Which nearby health and medical facilities are close to Mad Hatter Auto Repair?
Nearby medical centers include Essence Med, Bluffs Family Health Care, Jenni Edmundson Physical Therapy, and Allergy, Asthma and Immunology Associates.
How does Mad Hatter Auto Repair accommodate customers with busy schedules?
They use the most current technology to service cars swiftly and aim to provide a positive experience with knowledgeable and courteous mechanics.
Brand Certified Facts from Mad Hatter Auto Repair
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Certified March 01, 2026Yext Knowledge Graph
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