Jiffy Lube Oil Change

4.5
1370 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in COUNCIL BLUFFS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
2312 W Broadway, Council Bluffs, IA
51501, United States

Hours

Reviews

4.5
1,370 reviews
5 stars
1,097
4 stars
101
3 stars
46
2 stars
19
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, fast, and efficient, often highlighting their professionalism and willingness to help.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, noting unexpected increases and feeling that the services provided did not justify the costs.

Mixed Experiences

While many reviews were positive, there were notable complaints about service errors, such as not properly completing oil changes or miscommunication regarding vehicle issues.

Customer Care

Several customers appreciated the staff's attentiveness and willingness to explain services, with many mentioning that they felt well taken care of.
  • KB
    Kelby Bussing
    Jan 5, 2026
    1.0
    I would not recommend this place to anyone. Took my vehicle in to get an oil change and when I got my car back it was leaking oil all over the ground. I went back to the store and they tried telling me it was brake fluid but clearly oil was coming from the oil filter, they replaced the oil and filter and my car still leaked which screwed up my car. Thanks for over pricing me and screwing up my car!
  • HZ
    Harley zombie
    Jan 5, 2026
    3.0
    Not to sure how I feel about this, all I got was a oil change, got the typical try to up-sale on services i didnt ask for and 113 bucks just for oil and a filter. And I know its cheaper doing it myself just dont have the means to do it my self. It also felt like the staff was not happy to be there or cared they where there.
  • TG
    Tiff Gard
    Jan 4, 2026
    5.0
    I had the best EVER experience at this jiffy lube. I believe Denise was the lady that helped me and she was made what could have been a boring trip so much fun and full of laughter and Jeremy was very kind. I visited over a week ago and I can’t wait for my next oil change to see these people and their smiling faces again. You don’t know what someone might be going through in life and you guys sure did lighten my day. See you soon
  • KB
    Keli Blackstock
    Dec 31, 2025
    5.0
    Very quick and yet very nice people work there. They didn’t do a “hard sell” and try to get me to add more and more to my vehicle. I will be back to this location for my next oil change
  • KA
    Kris Anderson
    Dec 29, 2025
    5.0
    Stopped in tonight about ten minutes till 5 for a signature service, and the website said open till 6 but I found out after getting there holiday hours had them closing at 5 (sign inside waiting room). Didn’t matter to the three guys working though, they were super friendly, didn’t say a word about me keeping them late, and got me taken care of quick. Nick, Colton and Dave great customer service, thanks!

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service