Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Council Bluffs, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Council Bluffs location today.
Location
Hours
Reviews
4.0
343 reviews
5 stars
220
4 stars
37
3 stars
15
2 stars5
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported poor experiences with specific employees.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of rental vehicles, including receiving cars with mechanical problems or not properly cleaned.
Reservation Issues
Numerous customers experienced problems with reservations, including cars being unavailable upon arrival and miscommunication regarding vehicle availability.
Deposit Concerns
Some customers expressed frustration over high deposit fees and delays in receiving refunds after returning vehicles.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about service inconsistencies and management issues.
- JBJoseph Brown5 days ago5.0Veryfast service and fixed me up with a rental without having a reservation.
- KAKali AkersJan 4, 20265.0Their customer service is unmatched! I have been to this location a couple of times. Each time was nothing less than a great experience. They will bend over backwards for their customers. They went out of their way to help answer our questions for an unrelated auto shop simply just to help us out and make our lives easier. They stayed open late to help us upgrade to the kind of rental we wanted. I could not praise these employees enough!
- LPLindsay P.Dec 16, 20255.0FAYE IS AMAZING TO WORK WITH! ABOVE AND BEYOND HELPFUL!!
- RCRodney CockhrenDec 2, 20255.0Great customer service from Saye. Due to a winter storm I ended up returning my vehicle back a day late. Enterprise was very understanding and did in fact reimburse me the extra day rate.
- MVMelissa VolentineDec 1, 20255.0Julian was awesome and very professional! Set me up with my vehicle which was clean and ready even being this a last minute request two days before Thanksgiving. Always have had good service at this location.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Council Bluffs?
Enterprise Rent-A-Car in Council Bluffs offers a wide range of vehicles including cars, vans, luxury cars, and trucks for flexible rental options.
What are the hours of operation for Enterprise Rent-A-Car in Council Bluffs?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Council Bluffs?
It is located at 3001 S 7th St, Council Bluffs, IA 51501, USA.
What payment options are accepted at the Enterprise Rent-A-Car Council Bluffs location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Council Bluffs offer any discounts?
Yes, they offer discounts for active military members.
Can I reserve a car rental online for the Council Bluffs location?
Yes, reservations can be made online via their website at enterprise.com/reserve or through their dedicated URL for the Council Bluffs location.
Is there an airport pickup service available at the Enterprise Rent-A-Car in Council Bluffs?
Yes, the Council Bluffs location offers airport pickup service as part of their services.
What attractions or places can I visit near Enterprise Rent-A-Car in Council Bluffs?
Nearby you can find restaurants like La Mesa Mexican Restaurant, Perkins Restaurant & Bakery, and Red Lobster, which are great spots for dining before or after renting a car.
Are there any convenient dining options near Enterprise Rent-A-Car in Council Bluffs?
Yes, fast food options such as McDonald's, Burger King, Hardee's, and Fazoli's are located close by for a quick meal.
What travel-related services are near Enterprise Rent-A-Car in Council Bluffs to assist travelers?
Nearby travel services include the Council Bluffs Travel Center, TA Travel Center, and TravelCenters of America, which provide fuel, repairs, and other traveler needs.