Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Council Bluffs, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Council Bluffs location today.
Location
Hours
Reviews
4.0
332 reviews
5 stars
210
4 stars
36
3 stars
15
2 stars
5
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Julian and Steven.
Rental Issues
Several reviews highlighted problems with vehicle cleanliness, maintenance, and availability, including receiving cars with mechanical issues or not having the reserved vehicle.
Reservation Problems
Customers frequently reported issues with reservations, including cars being given away, long wait times, and lack of communication regarding vehicle availability.
Mixed Experiences
While some customers had positive experiences with quick service and good communication, others faced significant frustrations leading to dissatisfaction and complaints.
Deposit Concerns
There were complaints about high deposit fees and issues with unauthorized charges after rentals, leading to distrust among some customers.
- JBJames BridgesNov 7, 20255.0I needed to rent a car due to a difficulty in finishing the repair of my car, which included several renewals of my rental agreement. Their team made these renewals simple and convenient. The staff went above and beyond. I will use this office again when the need arises.
- RMRonda MitschNov 5, 20255.0Great customer service.
- WWWolverine1228Oct 31, 20255.0Fast and easy with great customer service..
- TTTori TackettOct 10, 20255.0Everyone was very nice and extremely helpful. I specifically want to name Julian as an amazing help. I was getting a rental while my car was being fixed and the company that was paying for my rental at first set me up in a small vehicle. I was going to make it work but when Julian found out that it would be a tiny inconvenience to the size of my family, he helped get me approved for something more comfortable.
- KWKatelynn WickmanOct 3, 20251.0Super kind staff, great customer service and very easy to communicate with. Had a minor issue with a key battery running low with my rental and they were more than helpful and accommodating with getting that resolved for me. Amazing staff at this location! Jayden specifically thank you! EDIT: changing my review to lower my stars. Really wish they would’ve kept their word and continued service. This is the 2nd time I’ve needed them to replace the rental car THEY gave me because they refuse to do basic maintenance on the cars they loan out. Just a joke of a place.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Council Bluffs?
Enterprise Rent-A-Car in Council Bluffs offers a wide range of vehicles including cars, vans, luxury cars, and trucks for flexible rental options.
What are the hours of operation for Enterprise Rent-A-Car in Council Bluffs?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Council Bluffs?
It is located at 3001 S 7th St, Council Bluffs, IA 51501, USA.
What payment options are accepted at the Enterprise Rent-A-Car Council Bluffs location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Council Bluffs offer any discounts?
Yes, they offer discounts for active military members.
Can I reserve a car rental online for the Council Bluffs location?
Yes, reservations can be made online via their website at enterprise.com/reserve or through their dedicated URL for the Council Bluffs location.
Is there an airport pickup service available at the Enterprise Rent-A-Car in Council Bluffs?
Yes, the Council Bluffs location offers airport pickup service as part of their services.
What attractions or places can I visit near Enterprise Rent-A-Car in Council Bluffs?
Nearby you can find restaurants like La Mesa Mexican Restaurant, Perkins Restaurant & Bakery, and Red Lobster, which are great spots for dining before or after renting a car.
Are there any convenient dining options near Enterprise Rent-A-Car in Council Bluffs?
Yes, fast food options such as McDonald's, Burger King, Hardee's, and Fazoli's are located close by for a quick meal.
What travel-related services are near Enterprise Rent-A-Car in Council Bluffs to assist travelers?
Nearby travel services include the Council Bluffs Travel Center, TA Travel Center, and TravelCenters of America, which provide fuel, repairs, and other traveler needs.