Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Broadway in Council Bluffs, IA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Council Bluffs, IA or call us at (712) 325-9024.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
472 reviews
5 stars
255
4 stars
99
3 stars
52
2 stars
23
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Inventory Issues
Several reviews highlighted problems with inventory accuracy, including incorrect parts being provided and discrepancies between online listings and in-store availability.
Mixed Experiences
While some customers reported excellent service, others experienced long wait times and unhelpful staff, indicating inconsistency in service quality.
Pricing and Value
Customers appreciated the reasonable prices and rewards program, although some felt that certain products were overpriced or defective.
Store Environment
Feedback indicated a need for better staffing during busy times to reduce wait times and improve overall shopping experience.
- JJJOANNAOct 22, 20254.0Not very fast but friendly and informed/helpful
- BBBOct 21, 20251.0Came in looking for Asian blue antifreeze. Website said they had it, I gave the code PABB53 to the guy at the counter and it listed a quantity of 9. He told me where to find it, only to find European blue where PABB53 should be. The one other employee in the store happens to be nearby so I ask him what's up. He says the wrong product has been put there. I point out their system says there's meant to be 9 bottles and he says there's no Asian blue in the store. What a disaster of an inventory system.
- JGJason GibsonOct 21, 20252.0WARNING!! Pay attention if you're getting something with a discount with Nathan the cashier he won't give it to you unless you say something! WOW the convenience charge is outrageous these days!
- JSJ ShowalterSep 5, 20255.0The staff saved me from buying new battery and wasting money. They came out to my car and tested the battery and found a loose connection. I had just left the dealership and they told me I needed a new $300 battery. Thank you AutoZone. I am now going to be a regular customer!
- JHJaice HunterAug 14, 20255.0They always have the part we need for a reasonable price. Their hours are awesome.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Council Bluffs?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery for customers' convenience.
Where is AutoZone Auto Parts located in Council Bluffs, IA?
You can find AutoZone Auto Parts at 2811 W Broadway, Council Bluffs, IA 51501.
What types of products does AutoZone Auto Parts carry?
The store carries a wide range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can customers contact AutoZone Auto Parts by phone or email?
Yes, customers can call AutoZone at (712) 325-9024 or email customer.service@autozone.com for assistance.
Is there a website where I can shop or get more information about AutoZone Auto Parts?
Yes, you can visit their website at https://www.autozone.com/locations/ia/council-bluffs/2811-w-broadway.html.
What brands of auto parts are available at AutoZone Council Bluffs?
AutoZone offers brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby places to grab food or a snack before or after shopping at AutoZone?
Yes, nearby you can visit The New Underground for pizza and billiards, Maggie’s Twist and Swirls for ice cream, or popular fast food spots like KFC, Taco Bell, and Los Charritos Food Truck.
Where can I find banking services near AutoZone Auto Parts?
Close to AutoZone, there is a U.S. Bank branch and a US Bank ATM, as well as Western Union for money transfer services.
Are there automotive repair services near AutoZone in Council Bluffs?
Yes, nearby automotive repair centers include Napa Autocare Center and Atherton Automotive Service Center for professional automotive services.