Business Details
About
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Dent Removal ServiceAuto Glass Shop
AutoBody Concepts Council Bluff is dedicated to providing not only a wide range of services, but also top of the line customer service. With over 30 years of experience, we are confident we can provide both. This mission inspires us to keep our repair technologies up-to-date and our technicians trained to repair your car according to the manufacturer's specifications for each vehicle. We are committed to serving our community. Contact us today and get an estimate!
Details
- DebitAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Auto Body Concepts of Council Bluffs
1611 S 35th St, Council Bluffs, IA
51501, United States
Hours
Reviews
4.8
198 reviews
5 stars
182
4 stars
8
3 stars
3
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, communicative, and professional throughout the repair process.
Quality of Work
Many reviews highlighted the high quality of repairs, with vehicles often returned looking like new and exceeding customer expectations.
Timeliness
Customers appreciated the quick turnaround times for repairs, often receiving their vehicles back earlier than promised.
Communication
Frequent mentions of excellent communication, with customers being kept informed about the status of their repairs and any necessary updates.
Negative Experience
A few customers reported negative interactions, particularly regarding attitudes towards salvage vehicles and perceived condescension from staff.
- MJMonica Jablonski6 days ago5.0Fantastic staff and incredible work! I had been hit by an uninsured driver and was obviously stressing. They made my car look like nothing had ever even happened!
- KEKim EvolaOct 28, 20255.0For anyone in a situation needing repairs, please check this shop out. They makr the entire process so easy and effortless. They fought to get me OEM parts for my ford when the insurance wanted to replace with junk yard parts. The team communicates, and lets you know whats going on. Dealing with the shop was by far the best part out of my unfortunate situation. If the need ever arises again, they will be the first place i'll call.
- ZHZachary HaddixOct 3, 20255.0Erick and the team were very communicative and helpful after my collision. They reached out proactively to share any new information and were clear about timeline and processes. They were also quick to reply to any questions or concerns I had. Would highly recommend.
- CFCoty FrancisSep 18, 20255.0They were fast and friendly would definitely recommend in the future
- SBSue BrownleeSep 11, 20255.0Our 2025 Durango had severe hail damage. Erik and the team were great! When it was all fixed and we picked it up, it was like a brand-new vehicle. Communication was excellent. Highly recommend and will definitely bring any other body repairs to them. Can't thank them enough for the excellent job!!
Frequently Asked Questions About Auto Body Concepts of Council Bluffs
My Insurance suggested another shop - why should I use Auto Body Concepts?
Remember - you always have a choice! It is in your Insurance companies best interest to send you to a collision repair shop that will charge them the least, not one that will take care of your vehicle best. Potentially, they could be taking shortcuts and using cheaper remanufactured parts.
Auto Body Concepts is committed to repairing your vehicle back to its pre-accident condition.
Do I have to go to Insurance preferred shops?
Some insurance companies may want you to go to their drive-in claims center. You can do that, or you may leave your vehicle at Auto Body Concepts and ask to have it inspected here.
You are not required by law to obtain more than one estimate, and the Insurance company cannot require you to go to a particular body shop. Remember, it's in the insurance companies best interest to send your vehicle to a body shop that will charge them the least! Potentially, they could be taking shortcuts and using cheaper parts.
We are committed to repairing your vehicle the right way, ensuring you are safe and your car is reliable.
Knowledge is power, so Know Your Rights!
How long does a Collision Repair take?
Repairing your car to the pre-loss condition is our #1 objective. Depending on the severity and amount of damage, the time required to repair your vehicle varies dramatically.
We suggest contacting us for a free estimate to determine the length of time it may take to repair your car the correct way.
Do most body shops offer a Warranty?
Every good auto body shop will offer a great warranty on parts or services. This shows that they stand behind their work and will back it up in the event that something goes wrong.
Auto Body Concepts offers a Limited Lifetime Warranty on all repairs at all our Council Bluffs and Omaha locations!
Are Certifications important?
All technicians should be qualified to do the repairs. There are specialty certifications, such as I-CAR and ASE, that certify each one of them. Knowing the body shop technicians have these certifications is a way to ensure trust, professionalism, and a precise repair. Only 10% of all collision repair facilities in the US have achieved I-CAR Gold Class Certification.
Rest assured, Auto Body Concepts has the certifications you are looking for to get your vehicle repaired to manufacturer specifications.
Why should I choose Auto Body Concepts of Council Bluffs over an insurance recommended shop?
You have the right to choose any repair shop. Insurance companies may recommend shops that charge them less, possibly using cheaper parts. Auto Body Concepts is dedicated to restoring your vehicle to its pre-accident condition with quality parts and repairs.
Do I have to go to an insurance preferred auto body shop?
No, you are not required by law to go to an insurance preferred shop or get multiple estimates. You can choose Auto Body Concepts and have your vehicle inspected here. We ensure your car is repaired safely and reliably without shortcuts.
How long does collision repair typically take at Auto Body Concepts of Council Bluffs?
Repair time varies depending on the extent of damage. Contact Auto Body Concepts for a free estimate to learn how long your vehicle's repairs might take.
Does Auto Body Concepts offer a warranty on repairs?
Yes, all repairs at Auto Body Concepts in Council Bluffs come with a Limited Lifetime Warranty, showing their commitment to quality and customer confidence.
Are the technicians at Auto Body Concepts certified?
Yes, the technicians hold certifications such as I-CAR Gold Class, Platinum, and ASE, ensuring professional and manufacturer-specification repairs.
What services are offered at Auto Body Concepts of Council Bluffs?
They provide collision and accident repair, paint scratch repair, frame straightening, auto glass replacement, detailing, color matching, and mechanical repair services.
What are the business hours of Auto Body Concepts in Council Bluffs?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and closed on weekends and major holidays.
Is Auto Body Concepts accessible for people with disabilities?
Yes, the facility has wheelchair-accessible entrances, parking, and restrooms to accommodate all customers.
What nearby lodging options are available if I need accommodations while my car is repaired?
Comfort Suites and WoodSpring Suites Council Bluffs are nearby hotels where customers can stay conveniently while their vehicles are serviced.
Are there convenience stores or gas stations near Auto Body Concepts for fuel or quick stops?
Yes, nearby options include Phillips 66 Gas, Bucky's Convenience Stores, and Casey's, which offer gas, snacks, and other essentials close to the shop.
What nearby places can I visit for relaxation or dining before or after my appointment?
Westwood Park is close by for outdoor relaxation, and Tish's Restaurant offers American diner-style meals nearby for a convenient dining option.