Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Cedar Rapids, IA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Tommy's Express® Car Wash
4420 Westdale Pkwy. SW, Cedar Rapids, IA
52404, United States
Hours
Reviews
3.8
304 reviews
5 stars
176
4 stars
31
3 stars
14
2 stars
15
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising staff like Rachel for their friendliness and helpfulness, while others report rude interactions and aggressive sales tactics.
Wash Effectiveness
Many customers express dissatisfaction with the quality of the car wash, noting that vehicles often come out still dirty or with scratches, leading to frustration and disappointment.
Membership Issues
Several reviews highlight problems with the membership program, including being charged for lower-tier washes and difficulties in canceling subscriptions.
Equipment Maintenance
Customers frequently mention issues with broken vacuums and malfunctioning wash equipment, impacting their overall experience.
Cleanliness Concerns
There are complaints about the cleanliness of the facility itself, with reports of dirty wraps and unsanitary conditions.
- ASAlicia ShippyNov 14, 20255.0Excellent service and good cleaning on car. Free vacuuming for car.
- AFAddison FitzgeralrdOct 30, 20251.0Use this wash if you want your car scratched, the workers at for this company clearly do not care.
- CJCohen JohnsonOct 29, 20255.0The sales team is great I enjoy the wash it makes my vehicle look new every time love Tommy’s and will keep washing there.
- RSRick StevoOct 28, 20255.0I got a free wash coupon in the mail I took it to the Westdale Tommy’s and I was greeted by Rachel. She was very polite and explained what the free Wash got me and then also told me how to sign up for that $23 Deal for unlimited works car washes and I’ll definitely be back to sign up with her.
- AIAlec IhdeOct 18, 20251.0Wraps are always filthy its clear they do not care about cleaning anywhere in or out of the facility
Frequently Asked Questions About Tommy's Express® Car Wash
What are the regular operating hours of Tommy's Express® Car Wash in Cedar Rapids, IA?
Tommy's Express Car Wash in Cedar Rapids, IA is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 4420 Westdale Pkwy. SW, Cedar Rapids, IA 52404, USA.
What payment options does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program accessible by downloading the TommyClub App and signing up.
What car wash products and services are available at Tommy's Express® Car Wash?
Products include Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine. Services include free vacuums, free mat washers, and interior detailing kits.
Is Tommy's Express® Car Wash associated with any community organizations?
Yes, it is associated with Water Mission, reflecting its commitment to serving communities.
What is the contact information for Tommy's Express® Car Wash in Cedar Rapids?
You can reach them by phone at +1 319-242-3277 or via email at ia69@teamtommys.com.
What nearby dining options can I visit before or after my car wash at Tommy's Express®?
Nearby options include Hardee's for fast food, El Paraiso Mexican Bar & Grill for Mexican cuisine, Caribou Coffee for coffee and cafe treats, Boulder Tap House with American food, and China King for Chinese dishes.
Are there convenient nearby services I can use around Tommy's Express® Car Wash?
Yes, nearby services include Walmart Pharmacy for medicines, PetSmart for pet supplies, Veridian Credit Union for financial needs, Take 5 Oil Change for auto maintenance, and Walmart Grocery Pickup & Delivery for groceries.
How can the nearby places make my visit to Tommy's Express® Car Wash more convenient?
You can combine your car wash visit with stops at nearby locations such as Murphy USA gas station for fueling, Western Union for money transfers, and multiple health providers including Andrew P. Patterson, MD and MercyCare South Urgent Care if needed.