Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Cedar Rapids. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Cedar Rapids today!
Location
National Car Rental
2121 Arthur Collins Pkwy SW, Cedar Rapids, IA
52404, United States
Hours
Reviews
4.0
197 reviews
5 stars
118
4 stars
28
3 stars
10
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals who went above and beyond to assist.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including cars that smelled of smoke or were not properly cleaned.
Reservation Issues
There were multiple complaints about cars not being available despite reservations, leading to frustration among customers.
Efficiency
While some customers experienced quick service, others reported long wait times for vehicle pickup, particularly during busy periods.
Overall Experience
The overall sentiment was mixed, with many positive experiences overshadowed by significant complaints regarding service and vehicle quality.
- MCMyles CornwellDec 8, 20255.0Great car, great price, easy to rent and easy to return.
- JEJames EdwardsNov 22, 20255.0It was a great experience working with the team that handled all my needs. Thank you National Car Rental.
- CCCraigNov 16, 20255.0Very helpful, knowledgeable, and friendly people at CID & XNA locations
- ASAudrey SanchezNov 6, 20251.0Arrived at 1130 pm and I had called at 4pm to let them know I would be late. When I got there they had no cars, got me a taxi and he told me he would get me one tomorrow. Now 2 days later no one answers the phone, called the 800 number she told me she would escalate it and now tge next day still no call?????
- RZRich ZabelOct 15, 20251.0I had a bad case of buyer beware. On a one-way rental I didn't read the fine print just the estimated total in a big bold font. National does not include the estimate of milage even they know the start and end of a one-way rental. $475 in milage charges later only revealed after drop off......... Not happy.
Frequently Asked Questions About National Car Rental
What types of car rentals does National Car Rental in Cedar Rapids offer?
National Car Rental offers economy and luxury car rentals, including options for business travel.
Where is National Car Rental located in Cedar Rapids?
It is located at 2121 Arthur Collins Pkwy SW, Ste 14, Cedar Rapids, IA 52404, USA.
What are the operating hours of National Car Rental in Cedar Rapids?
They are open daily from 8:00 AM to 11:59 PM.
Can I book and manage my rental car through a mobile app at this location?
Yes, customers can skip the counter and manage their rental using the National app with the Emerald Club.
What payment methods are accepted at National Car Rental in Cedar Rapids?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental offer any discounts?
Yes, they provide discounts for active military personnel.
How can customers reach National Car Rental by phone?
You can call their local phone number at +1 319-363-0249 or toll-free at +1 888-826-6890.
Which nearby airport facilities can help customers find National Car Rental?
National Car Rental is near American Airlines Counter, Allegiant Air terminal, and Eastern Iowa Airport, making it easy to access from major airline and airport facilities.
What other car rental agencies are located near National Car Rental in Cedar Rapids?
Nearby car rental agencies include Avis Rent A Car, Budget, Dollar Rent A Car, Hertz, Alamo Rent A Car, and Enterprise Rent-A-Car, providing customers with multiple rental options in the area.
Are there dining options near National Car Rental at the Cedar Rapids airport?
Yes, nearby dining options include Sam Adams bar and brewery as well as Pizza Hut Express, perfect for grabbing a meal before or after your rental experience.