Intoxalock Ignition Interlock

Reviews

• BP

  Ben Puccio

  Jan 11, 2026
  1.0
  Cheats!! Don't use unless you want a bunch of lock outs during the winter because device is constantly on. Contact is up and send back device they still charge you another month of service. Terrible customer service and even worst product.
• SM

  steve murphy

  Sep 26, 2024
  5.0
  They installed quickly and helped in how to use
• JT

  Jason Titlbach

  Aug 17, 2022
  5.0
  Services at Automotive Electronics is top notch. Brian does great work and to be trusted in business. I recommend others to do business here.
• MP

  Matthew Pfau

  Feb 21, 2020
  1.0
  I am only 8 months into having this device and both the device and their support network are horrible. I have had issues in both the summer AND winter getting it to function properly. If I am holding up my end of the bargain and paying the $80 dollars a month is more than they told me they would charge thanks to hidden fees, so why arent they giving me functional equipment?? I have been late to both work and my college classes thanks to this device and last night after I got off of work I was stuck outside in sub-zero temperature for almost 20 minutes because the device decided it did not want to work, so I was on hold trying to get in touch with someone in the freezing desperately trying unplugging and plugging it back in and any measure that I could think of. I called again this morning about the issue and was told to "wrap the device in a warm towel or even Mitt at night" WHAT IN THE BACKWOODS INCOMPETENT COMPANY KIND OF RESPONSE IS THAT?!? Their solution when presented with an issue with the function of their device is to tell their customers who are paying their paychecks to macgyver a solution instead of addressing the problem. In fact their support is so bad that I have called 5 times so far, once I was told to fenagle a solution on my own, three times the reps told me that they did not know what to do, and one time I admittedly got one very helpful and knowledgable associate who helped me solve my problem. Additionally I have had an issue where if I park too close to a retest then my car will honk at me. That's right, my car that is parked without the key and locked with no one in it will cause mr public embarrassment because it was too close to a retest, I hadnt missed any retests, I was just close to one coming up. This company doesnt care about you or your life. I strongly suggest looking into different companies
• LC

  Lisa Cooley

  Aug 11, 2016
  1.0
  These people rape you on fees and charges!!! It's 71.64 per month, plus an intial fee... then they charge almost $80 to set up your deinstall when they aren't even the ones doing the work... all they are doing is making a phone call! Then they charge for recalibration of units and even though you set up a deinstall, you still have to call them to close your account. It's bad enough that you have to use the device in the first place!! Totally my fault and my doing, but again... OWI is expensive enough and this company way over charges!!! DO NOT RECOMMEND

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