Business Details
https://www.enterprise.com/en/car-rental/locations/us/ia/cedar-rapids-eastern-iowa-airport-62e7.html
About
Car Rental AgencyVan Rental
Renting a car at Cedar Rapids Eastern Iowa Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at CID today.
Location
Enterprise Rent-A-Car
2121 Arthur Collins Pkwy SW, Cedar Rapids, IA
52404, United States
Hours
Reviews
4.2
300 reviews
5 stars
194
4 stars
45
3 stars
15
2 stars
10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior.
Reservation Issues
Several customers experienced problems with reservations, including cars not being available despite prior bookings, leading to frustration and the need to seek alternatives.
Vehicle Condition
There are numerous complaints about the cleanliness and maintenance of vehicles, with reports of dirty interiors and poorly maintained cars.
Efficient Process
Many customers appreciated the quick and efficient rental process, including easy pick-up and drop-off experiences.
Value for Money
While some customers found the pricing reasonable, others felt that additional fees and unexpected charges diminished the overall value.
- KMKayla McCulloughOct 21, 20251.0We scheduled a rental a few weeks ago and showed up tonight to pick up and they didn't have the car we reserved. The guy at the counter stated we could downgrade to a compact car for the same price, no change to the downgraded price when we had reserved a luxury vehicle. He refused to cancel the reservation as well. We leave for our roadtrip tomorrow and have no rental car. We will not rent with them going forward.
- LMLivia MoningiAug 1, 20255.0I had an exceptional experience with Joy at Enterprise In Eastern Iowa Cedar Rapids! She provided top-notch customer service, going above and beyond to ensure my needs were met. Her professionalism, patience, and knowledge made the entire process smooth and hassle-free. Thanks Joy!
- SSSam StumpJun 19, 20251.0Have rented from them several times. This time they were rude,unconcerned and left several people stranded at CID for what would have been close to 5 hours. Tried to call the CID counter for 45 minutes without an agent answering. Then Dan on the corporate number was not her and when ask about other options he didn't have answers so he just hung up us. Have a good relationship with our local ROA branch. But will not use CID office ever again
- TPTracey PlasenciaNov 12, 20185.0I've been a customer with the Burlington Enterprise site for years. They go above and beyond every time!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.
What are the operating hours for Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
Enterprise Rent-A-Car is open daily from 8:00 AM to 11:59 PM.
Where is Enterprise Rent-A-Car located in Cedar Rapids?
The location is at 2121 Arthur Collins Pkwy SW, Cedar Rapids, IA 52404, United States.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online for Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
Yes, you can reserve your rental car online at their official reservation website.
Does Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport offer any special deals?
Yes, they offer great weekend rates which you can book through their website.
What languages are spoken by the staff at Enterprise Rent-A-Car?
The staff speaks English.
Which nearby airports might I use when renting a car from Enterprise Rent-A-Car at Cedar Rapids?
Nearby airports include Cedar Rapids International Airport, Eastern Iowa Airport CID, and Iowa Airport, making it convenient for travelers.
What other car rental agencies are near Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
Nearby car rental agencies include Budget, Avis Rent A Car, Dollar Rent A Car, Hertz, National Car Rental, and Alamo Rent A Car, offering multiple rental options.
Are there any nearby dining options around Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
Yes, nearby dining options include Pizza Hut Express for quick meals, and Sam Adams and Cedar Ridge Barrel Room for bar and American restaurant experiences.