Business Details
https://www.enterprise.com/en/car-rental/locations/us/ia/cedar-rapids-eastern-iowa-airport-62e7.html
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Cedar Rapids Eastern Iowa Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at CID today.
Location
Enterprise Rent-A-Car
2121 Arthur Collins Pkwy SW, Cedar Rapids, IA
52404, United States
Hours
Reviews
4.2
303 reviews
5 stars
196
4 stars
45
3 stars
15
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior.
Vehicle Condition
Several customers noted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.
Reservation Issues
Many reviews highlight problems with reservations, including unavailability of reserved vehicles and poor communication regarding bookings.
Efficiency
Some customers appreciated the quick and efficient pick-up and drop-off processes, while others experienced delays and confusion.
- LLLorieDec 23, 20255.0So easy at the Cedar Rapids airport! Even the return was easy! Thank you Enterprise!
- KHkevin heimsDec 19, 20251.0Poor customer service even very rude to my wife. We had a rental setup through toyota due to a safety recall on our van. I even verified pickup was anytime after 530 am. I unfortunately had to come to be added to drive it. So toyota shuttle dropped off my wife after work at 7am and they refused to help her becuae they didnt have a reservation anymore and gave away our rental. They told toyota and my wife they wouldn't help us and were only helping other customers. Thanks to enterprise we will have to drive 2 vehicles to christmas. Not to speak having to take my 2 year old out in 0 degrees for no reason. I will never use enterprise again and I would highly recommend any other company. Toyota is still working on getting us a vechle to fit our family but it might be after the holidays now.
- KKKurogamiMGDec 4, 20255.0Clean, well maintained vehicle every time. Staff was very attentive, knowledgeable and courteous. Worked with my schedule to help me get to my destination on time. Will be back!
- KMKayla McCulloughOct 21, 20251.0We scheduled a rental a few weeks ago and showed up tonight to pick up and they didn't have the car we reserved. The guy at the counter stated we could downgrade to a compact car for the same price, no change to the downgraded price when we had reserved a luxury vehicle. He refused to cancel the reservation as well. We leave for our roadtrip tomorrow and have no rental car. We will not rent with them going forward.
- LMLivia MoningiAug 1, 20255.0I had an exceptional experience with Joy at Enterprise In Eastern Iowa Cedar Rapids! She provided top-notch customer service, going above and beyond to ensure my needs were met. Her professionalism, patience, and knowledge made the entire process smooth and hassle-free. Thanks Joy!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.
What are the operating hours for Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
Enterprise Rent-A-Car is open daily from 8:00 AM to 11:59 PM.
Where is Enterprise Rent-A-Car located in Cedar Rapids?
The location is at 2121 Arthur Collins Pkwy SW, Cedar Rapids, IA 52404, United States.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online for Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
Yes, you can reserve your rental car online at their official reservation website.
Does Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport offer any special deals?
Yes, they offer great weekend rates which you can book through their website.
What languages are spoken by the staff at Enterprise Rent-A-Car?
The staff speaks English.
Which nearby airports might I use when renting a car from Enterprise Rent-A-Car at Cedar Rapids?
Nearby airports include Cedar Rapids International Airport, Eastern Iowa Airport CID, and Iowa Airport, making it convenient for travelers.
What other car rental agencies are near Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
Nearby car rental agencies include Budget, Avis Rent A Car, Dollar Rent A Car, Hertz, National Car Rental, and Alamo Rent A Car, offering multiple rental options.
Are there any nearby dining options around Enterprise Rent-A-Car at Cedar Rapids Eastern Iowa Airport?
Yes, nearby dining options include Pizza Hut Express for quick meals, and Sam Adams and Cedar Ridge Barrel Room for bar and American restaurant experiences.