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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(789 reviews)

Business Details

1800 Dodge Rd NE, Cedar Rapids, IA
52402, United States
(319) 393-2200

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cedar Rapids, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dodge Road Northeast location today.

Location

Enterprise Rent-A-Car
1800 Dodge Rd NE, Cedar Rapids, IA
52402, United States

Hours

Reviews

4.2
789 reviews
5 stars
542
4 stars
95
3 stars
31
2 stars
24
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide a positive experience.

Reservation Issues

Numerous reviews mentioned problems with reservations, including unavailability of cars despite confirmed bookings, leading to frustration among customers.

Vehicle Condition

Several customers reported receiving dirty or damaged vehicles, which negatively impacted their rental experience.

Pickup and Return Delays

Customers frequently experienced delays during pickup and return processes, with some noting a lack of communication from staff.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about management and organizational issues at the location.
  • JH
    Jennifer Hale
    Feb 23, 2026
    4.0
    Overall staff were incredibly kind and worked hard to get everyone taken care of as quickly as possible. However recommend - Take a bit more time checking fluids and interior cleaning between rentals. Vehicle had dog hair and smelled of wet dogs. Also clean vacuum so the smokey wet dog smells don’t get transferred to other rental vehicles; this is especially bad in the winter months
  • TD
    Tom Dowd
    Feb 19, 2026
    5.0
    Great staff. They took great care of me and I will use them again.
  • DD
    Don Daake
    Feb 10, 2026
    5.0
    Very quick competent service..grest people. An A+ experience!
  • RS
    Rick Sandstrom
    Feb 8, 2026
    5.0
    Easy transaction with thoughtful support.
  • SP
    Susan Parker
    Jan 13, 2026
    1.0
    I will never rent from Enterprise again. I paid a 300 deposit when I picked the car up, they have charged my account 600 on top of that so far, and now they tell me I only paid a 50 deposit and that "someone must have misinformed me". My credit card says otherwise. I would not recommend doing business with them!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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