Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Cedar Rapids today.
Location
Hours
Reviews
4.5
712 reviews
5 stars
595
4 stars
29
3 stars
13
2 stars10
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Dan and the team received numerous praises for their friendly, helpful, and professional service, often going above and beyond for customers.
Quality of Work
While many customers reported excellent service and timely repairs, there were serious concerns about the quality of work, including instances of incomplete jobs and misdiagnoses.
Communication
Customers appreciated the clear communication regarding repairs and recommendations, although some expressed frustration with perceived dismissiveness from management.
Waiting Area
Several reviews mentioned discomfort in the waiting area, indicating a need for improved seating and amenities.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews highlighting issues with service quality and customer care.
- RTRay Tiller2 days ago5.0Really appreciate Dan and the staff there, he was very nice and took care of me. Got alignment and oil change for a great price! This is my new auto shops!
- KDKaleb Duerre2 days ago5.0Very polite. Knows how to make customers feel comfortable. Very good with kids
- CPChad PearsonJan 4, 20265.0Dan the Service Advisor at brakes Plus was great to work with. Great work done in a reasonable amount of time. This was the second vehicle I have taken to Brakes Plus and will continue to use them.
- PLPopaul LolekaDec 25, 20251.0These guys will aren’t professionals. They will messed up your car cost you a lot of money and refuse to admit the fact that they didn’t do their job properly that caused car to break down.
- SGsam gippleDec 16, 20255.0Got alignment and they noted that front struts were shot. Scheduled appointment to have them replaced. Was done in very timely manner (along with oil change). Recommended replacing front tires followed up with new alignment (no charge). Dan (service advisor) was a delight to work with. Only complaint is a lack of comfortable seating in waiting area.
Frequently Asked Questions About Brakes Plus
What types of auto services does Brakes Plus in Cedar Rapids offer?
Brakes Plus offers services including wheel alignment, brake repair, oil changes, suspension repairs, state inspections (select locations), batteries, wiper blades, air conditioning services, and more.
Where is Brakes Plus located in Cedar Rapids?
Brakes Plus is located at 2160 Edgewood Rd SW, #200, Cedar Rapids, IA 52404, USA.
What are the operating hours for Brakes Plus in Cedar Rapids?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays and major holidays.
How can I schedule a service appointment at Brakes Plus Cedar Rapids?
You can schedule an appointment online via their reservation page at https://www.brakesplus.com.
What payment methods are accepted at Brakes Plus Cedar Rapids?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa for payments.
Does Brakes Plus offer oil changes and brake repair services?
Yes, Brakes Plus provides oil changes, brake repair, brake inspection, brake pad replacement, and brake fluid changes among other services.
Are there places near Brakes Plus Cedar Rapids where I can grab food after my car service?
Yes, nearby you can visit Buffalo Wild Wings for American food and bar services, Little Caesars Pizza for quick pizza, or Canutillo Lindo Mexican Bar & Grill for Mexican cuisine.
What nearby amenities are available if I want to relax or grab a coffee near Brakes Plus Cedar Rapids?
Starbucks coffee shop is close by where you can enjoy coffee or smoothies before or after your visit.
Are there any fitness centers nearby Brakes Plus Cedar Rapids?
Yes, Top Shape Gym CR and Aspen Athletic Club gyms are nearby, ideal if you want to work out before or after your visit.
Can I do some quick shopping or other errands near Brakes Plus?
Yes, there are mobile phone stores like Verizon, T-Mobile, and Cricket Wireless nearby, as well as retail stores like Level 10 Apparel and Gander Outdoors of Cedar Rapids for outdoor gear.