AutoZone Auto Parts

Reviews

• AS

  Abigail Suiter

  Feb 21, 2026
  5.0
  Huge shout out to the staff at AutoZone on Mt. Vernon Rd., especially Jay! I brought in my car to have my battery replaced after a late winter storm killed it. My battery had gotten so corroded it wouldn’t come out! Jay worked hard to get through the corrosion and eventually had to replace the clamp just to get it out. LIFESAVER! I genuinely don’t know what I would have done if I needed to have my vehicle towed, and I am so grateful that Jay saved my day - and my wallet. The entire staff was so warm, welcoming, and helpful. Nothing but good things to say about this place! Go to AutoZone on Mt Vernon for all your vehicle needs! THANK YOU GUYS!
• AP

  Ask Miss Patience

  Feb 11, 2026
  5.0
  Thank you, Jay, for helping install my wiper blades. With a military injury to my wrist this is one shade tree task that challenges me. When I asked for Jay’s name to include in the review discovered he is the manager. Leading by example. One aspect of my visit no one at previous visits to any automotive store has ever done … and, I’ve been a shade tree mechanic for many decades since 1986, is ask me what my price point is. If something is too much money for the consumer Jay wants to help find what’s is affordable to the customer. Blades, expensive or cheap, only last me a few years without a garage even though I cover the windshield, so went cheap. This one kind thoughtful service action make me wanna do the rest of this years DYI shopping for my Jeep here. As I typically use different stores depending on where I’m running errands. Mentioned I’m replacing my battery this year and he offered to help install it. Despite my ability to do so. If you’re someone who’s a novice or experienced in vehicle needs, and could use extra support recommend Jay and his team. I’m looking forward to returning for all my tune up supplies. And any parts needed for my projects this summer. Thanks, Jay. Keep up the excellent work, sir.
• AR

  Andy Ridler

  Jan 31, 2026
  5.0
  Sam was incredibly helpful. He installed my battery, used his own tools, and was pleasant the whole way through. And the rest of the team inside was positive in getting me the parts needed. Would definitely recommend and return.
• SH

  Suzanne Hilleman

  Jan 13, 2026
  5.0
  I was having trouble with my battery connection and stopped by Autozone on Mt.Vernon Rd in Cedar Rapids. The store manager Jay didn't hesitate to come out to my car on a cold and windy Iowa evening to check it out. He was able to tighten the connection and send me on my way in a matter of minutes. What a bright light on a dreary day. Thank you Jay!
• AN

  Andrea Neumann

  Jan 6, 2026
  5.0
  Every time I visit I get the best customer service. I appreciate everyone who works here and am so thankful to have them in the neighborhood.

Frequently Asked Questions About AutoZone Auto Parts