Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning Service
At ATS Automotive, L.L.C. in Cedar Rapids, IA, we've been your trusted auto repair shop since 2009. Our experienced team caters to all makes and models, offering a comprehensive range of services including general and specialist repairs, routine maintenance, tires, wheel alignments, balance and suspension, towing, and transmission repair. Serving the communities of Cedar Rapids, Robins, Marion, Hiawatha, Fairfax, Shueyville, and Swisher, we are dedicated to delivering exceptional service. We invite you to visit us for all your auto repair and service needs today!
Location
Hours
Reviews
4.7
126 reviews
5 stars
115
4 stars
3
3 stars0
2 stars
2
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their excellent communication and willingness to go above and beyond.
Honesty and Trustworthiness
Many reviews emphasized the honesty and integrity of the service, with customers appreciating transparent pricing and thorough explanations of repairs.
Efficiency and Timeliness
Numerous customers noted the quick response times for towing and repairs, often receiving service much faster than expected.
Quality of Work
The quality of repairs and diagnostics was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the services provided.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, particularly regarding pricing and service reliability.
- MAMarie AppelJun 28, 20255.0My car wouldn't start so a friend recommended I have it towed here. Adam was able to get my car worked in, within a couple of days and they had fair and honest pricing.
- GBGreg BeggsJun 24, 20255.0Highly recommend this shop, had my car in for an engine miss, they quickly diagnosed the problem, was fixed correctly, also complete inspection of the car. They text you a link where you accept or deny recommended repairs, very time saving, great communication and service at this shop, also, great people and location. Clean, modern shop. 5 stars. Thank you.
- LKLaura KochJun 10, 20255.0Honest, Amazing communication, friendly, determined to figure out the issue!! Love them!! My car had issues dying randomly for months. 2 other repair shops couldn't figure it out. Took to ATS Automotive and Andrew couldn't get it to act up so he asked if I could come out and try. Within a few minutes, he had it figured out. It, luckily, was a super easy fix. Anyways, their care and amazing customer service and beyond reasonable pricing is unmatched! 10/10 recommend this amazing Automotive shop!!
- RFRaejean FairbanksJun 1, 20221.0I had the worst experience with ATS ,Aaa called them to give me a Tow and told me they would be there with in a hr.We were flagged hot cause we broke down on C ST and 76 Ave sw 1 1x2 hrs late still no Tow truck so I called AAA and he had to call his boss to find out were they were. TAEJEAN and they couldn't figure out were the driver was. AAA said he would call his boss and their company again .Hopefully they will show soon .After 2 hours I called AAA again and got a women this time and I asked her to cancel ATS and get me someone new that can pick up our truck and get there fast and boy they called Pro Tow they are so reliable. Never will I ever wait again for ATS RAEJEAN FAIRBANKS