Rasmusson Towing & Recovery Service is a towing service based in Cedar Falls, IA, delivering reliable solutions since 1920. We specialize in heavy-duty towing service in Waterloo, as well as long-distance and local towing service in Cedar Falls. Our offerings include towing and recovery, roadside assistance, and 24/7 emergency service. With over a century of experience, we’re equipped for jobs of any size—day or night. Whether you're stranded locally or need long-haul support, our expert team responds quickly and professionally. For dependable service when you need it most, call Rasmusson Towing & Recovery Service today.
Many customers praised the friendly and professional demeanor of both dispatch and drivers.
Response Time
Several reviews highlighted quick response times, with many drivers arriving within an hour.
Professionalism
Drivers were frequently described as courteous, competent, and respectful, contributing to a positive experience.
Pricing
Customers noted fair and reasonable pricing for services, often mentioning it as a key factor in their satisfaction.
Communication
While many appreciated the communication from dispatch, some customers reported issues with follow-up and updates.
MS
mike snyder
Oct 7, 2025
1.0
Dispatch is kind and friendly but there drivers are rude and threatening. One of there drivers threatened to hit me. They dont care about there customers when they get called out. I wouldn't recommend them to anyone for services.
CL
Cheyenne Lowe
Sep 19, 2025
5.0
From the first call to my vehicle being dropped off, my experience was incredible. They were quick even in off hours. The driver (Randy- but the little one!) ensured my safety before anything else and then helped me troubleshoot the issue quickly! I will absolutely use this team in the future if I ever have any issues!
BS
Bradley Sampson-Krug
Aug 21, 2025
5.0
Had a flat tire at work and I used my insurance and got Randy from Radmusson towing. He arrived earlier than expected and changed my tire for me using the spare in my truck. Also gave me a tip that Discount Tire can patch up my tire (had a nail in it) for a good price (free I believe)!
MJ
Maggie J
Jul 28, 2025
1.0
On a Sunday, I called that I blew a tire and needed roadside assistance. The lady who answered the phone was extremely nice and did tell me that the truck was about 30 minutes away pulling another vehicle out of the ditch so I would have to wait a little bit. I said I had a four-year-old in the car so I would try to maybe call around still but to plan on getting me and I would call he back IF I found someone else. Gave her my name and number and she told me she would call me when they were on their way. About an hour later, my car AC wasn't keeping up because it was a real feel of 102 out. Like I mentioned I had a four-year-old in the car so I was starting to get concerned about heat. A little over an hour after my original call I called back and no answer. I left a voicemail asking about an ETA so I can figure out a Plan B with my child. I ended up finding a friend to pick me up, and I left my car on the side of the road. Two hours after my original call, I was home, but I was still trying to get a hold of them to tow my car. I called and left another voicemail stating I was home, but I would still need my car to be towed so they could call me back. Called them again 1 hour later. No answer and still no call back. They have my number from the original call as well as I've left it in two voicemails now. I called again another hour later. No answer. Finally after five hours and 6 unanswered calls I called and left a voicemail that I no longer needed their service. Yes I knew they were on another call but it was 30 minutes away. I waited plenty long enough and still after I got home I was going to use them to tow my car. I am now writing this 24 hours later and I have never heard from anyone not even an apology from the company. It was a Sunday so less people working I get, I called other places and they were just as long as waits so I get it. But not ONE call back or update. Even now not an explanation of what happened. I went with Sheetz Towing and they had my car towed within a hour.
Also noting this started at 2:30pm, they are 24/7 and this was not a middle of the night situation.
Frequently Asked Questions About Rasmusson Towing & Recovery Service
What services does Rasmusson Towing & Recovery Service offer?
Rasmusson Towing & Recovery Service provides towing, recovery, roadside assistance, and 24/7 emergency service, specializing in heavy-duty, long-distance, and local towing.
Is Rasmusson Towing & Recovery Service available at all hours?
Yes, Rasmusson Towing & Recovery Service operates 24 hours a day, 7 days a week, including holidays and nights.
How long has Rasmusson Towing & Recovery Service been in business?
They have been serving the Cedar Falls area since 1920, bringing over 100 years of experience.
Where is Rasmusson Towing & Recovery Service located?
It is located at 9716 University Avenue, Cedar Falls, IA, 50613, United States.
What payment methods are accepted by Rasmusson Towing & Recovery Service?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact Rasmusson Towing & Recovery Service?
You can call them at +1 319-277-3802 or email rasmussontowing@gmail.com. More contact details are available on their website.
Where can I find Rasmusson Towing & Recovery Service online?
Their official website is http://rasmussontowingandrecovery.com/ where you can find more information and contact options.
What nearby entertainment options are available when visiting Rasmusson Towing & Recovery Service?
Nearby you can visit the Hillcrest Clubhouse for arts and entertainment or visit My Brothers' Place Warehouse Liquidation & Pinball Emporium for discount shopping and arcade fun.
Are there convenient places to stay near Rasmusson Towing & Recovery Service?
Yes, accommodations like Hillcrest Park Apartments, Campus Court Apartments, Campus Court Condos, and Gold Falls Villa Apartments Community are nearby for visitors.
What local services near Rasmusson Towing & Recovery Service could be useful for visitors with pets?
Brookside Veterinary Hospital and Budreau Veterinary Clinic near the towing service provide veterinary and pet care services, helpful for pet owners in the area.