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Community Motors welcomes you to your premier Chevy dealer located in Cedar Falls. The dedicated sales staff is happy to assist you in finding your next car, truck or SUV from our latest new Chevy inventory or from our available used cars.
Customers reported mixed experiences with service quality, with some praising the professionalism and promptness, while others expressed dissatisfaction with unresolved issues and poor communication.
Sales Experience
Many customers highlighted positive experiences with the sales team, noting their friendliness, helpfulness, and lack of pressure during the purchasing process.
Repair Issues
Several reviews mentioned dissatisfaction with repair services, including unresolved problems and additional costs that were not communicated upfront.
Customer Care
There were numerous comments about the staff's friendliness and willingness to assist, contributing to a sense of community and customer loyalty.
Follow-Up Concerns
Some customers expressed frustration with the lack of follow-up after purchases or repairs, indicating a need for improved communication from the dealership.
RD
Ryan Duggan
May 21, 2025
1.0
My concern wasn’t resolved. Car wasn’t fixed. Advisor didn’t tell me that there was a possibility that the switch wouldn’t fix the concern and that further corrections might be needed. I’m not convinced it ever needed a switch. And a $20 part cost me $315 in labor. Feels like highway robbery. Not happy at all.
Update: I replaced the parking brake control module based on this shop’s diagnosis after the switch didn’t resolve my concern and guess what? It’s still not fixed. These guys can’t fix a ham sandwich. I’m now over $800 into this repair with absolutely nothing to show for it. Instead of shotgunning parts, maybe they should do actual tech work. The problem is a broken wire from the switch to the module. In reality, I never needed the switch and I sure as hell didn’t need the module. I’ve got a real shop finishing up the work. Won’t ever go back to Community though. My advice? Beware.
NB
Nathan Bird
Nov 28, 2024
5.0
Great service, as always!
JS
John Smith
Feb 23, 2024
1.0
High crime area. Unsafe to go to. Don't waste your time.
Frequently Asked Questions About Community Motor CO., INC.
What types of vehicles does Community Motor CO., INC. offer?
Community Motor CO., INC. offers new Chevy cars, trucks, SUVs, as well as used cars for sale.
Where is Community Motor CO., INC. located?
It is located at 4521 University Avenue, Cedar Falls, IA 50613, USA.
What are the business hours for Community Motor CO., INC.?
The dealership is open Monday to Thursday from 7:00 AM to 8:00 PM, Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays.
How can I contact Community Motor CO., INC.?
You can call them at (319) 277-5010 or email at jbean@communitymotors.com.
Does Community Motor CO., INC. offer vehicle repair services?
Yes, they provide auto repair and auto body repair services along with vehicle sales.
What are some nearby automotive services related to Community Motor CO., INC.?
Nearby automotive services include Community Motors Chevrolet Service, Community Chevrolet-Cadillac, and Community Cadillac of Cedar Falls, which offer repair, brake services, and leasing options.
Are there any financial services nearby for Community Motor CO., INC. customers?
Yes, customers can find Veridian Credit Union, GreenState Credit Union, Regions Bank, and mortgage lenders like Angie Rael and Scott Mueller nearby to assist with financing needs.
Can I visit any cafes near Community Motor CO., INC. before or after my visit?
Yes, you can visit Nature's Brew, a nearby coffee shop and cafe, perfect for a refreshment during your trip.
What nearby healthcare and counseling services are available near Community Motor CO., INC.?
Nearby options include Covenant Clinic Psychiatry, MercyOne Cedar Falls Behavioral Health Care, and several individual practitioners specializing in mental health and family practice.
Which cities does Community Motor CO., INC. serve?
Community Motor CO., INC. serves Cedar Falls, Waterloo, Evansdale, Hudson, Dike, and Waverly in Iowa.