Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Cedar Falls today.
Location
Hours
Reviews
4.7
660 reviews
5 stars
581
4 stars
27
3 stars5
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly mentioning individuals like Nick, Lee, and Michelle for their excellent service.
Efficiency
Many reviews highlighted the quick service and ability to accommodate same-day appointments, with several customers noting they were in and out in a timely manner.
Trustworthiness
While many customers felt they received honest assessments and fair pricing, a few expressed concerns about upselling and unnecessary repairs, indicating a mixed perception of trust.
Communication
Customers appreciated clear communication regarding services needed and pricing, although some felt pressured or confused during discussions.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing satisfaction and a willingness to return for future services.
- BMBennie Madrid5 days ago5.0Cody got me in just before closing time. My brake line blew as i got into town, now I can finish my out of town job without any concerns. Thumbs up to there same day/evening service. Very friendly, very helpful.
- NSNathan SmithNov 15, 20255.0These guys did great work on my car and even stayed open late to make sure I could get my car back before I had to go back to school! They were knowledgeable about the service, and gave me a fair price! Would highly recommend to anyone in the Cedar Valley area.
- AJAnn JonesNov 15, 20255.0I was traveling from out of town when my check oil light came on. I stopped at Brakes Plus and the gentleman came out checked my oil in the parking lot, determined I was a quart low, topped of my oil and would not let me pay him. That is QUALITY SERVICE!! Thank you so much for your assistance, kindness and getting me back in the road so quickly. If I lived in Cedar Falls I would patronize this business!
- EMEmma MalmbergNov 6, 20255.0This place is AMAZING! Service is quick, employees are nice, and they also have a little candy dish up front. My car has problems all the time what with me treating it like crap and I always prefer coming here because it’s just such a great experience every time. Just recently they fixed the undercarriage of my car at no charge. LOVE THIS PLACE!
- JDJ DNov 5, 20255.0We’ve been bringing our vehicles to this location for years, both when it was Tuffy’s and now as Brakes Plus, and they’ve consistently provided excellent service and honest advice. Most recently, we needed help replacing the license plate on our son’s car, but the screws were so rusted that we couldn’t get them off ourselves no matter what we tried. We called Brakes Plus, and they told us to bring the car in right away. They worked on getting the bolts off, which was no easy task and a lot of time, but in the end, they got it done and installed the new plate for us. Even after spending so much time on it, they didn’t charge us a thing. That gesture alone speaks volumes, but honestly, we’ve had great experiences with them every time. They’re professional, friendly, and most importantly, honest, which is something we truly value. Highly recommend Brakes Plus. Not just for this one helpful moment, but for the years of great service they’ve provided to our family. Thank you again!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Cedar Falls offer?
Brakes Plus provides a range of automotive services including wheel alignment, brakes, oil changes, suspension repair, state inspections, batteries, wiper blades, vehicle maintenance, and more.
What are the operating hours for Brakes Plus in Cedar Falls?
Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. The shop is closed on Sundays and major holidays like New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Easter.
Where is Brakes Plus located in Cedar Falls?
Brakes Plus is located at 2322 Main St, Cedar Falls, IA 50613, USA.
Which payment methods are accepted at Brakes Plus Cedar Falls?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa for payments.
Does Brakes Plus in Cedar Falls offer appointment reservations?
Yes, customers can make reservations through their website at https://www.brakesplus.com/stores/cedar-falls/ia/0422/
What is the contact number for Brakes Plus Cedar Falls?
You can reach Brakes Plus Cedar Falls by phone at +1 319-277-0405.
Are there any other automotive service centers near Brakes Plus in Cedar Falls?
Yes, nearby automotive service centers include Tuffy's Auto Service Center, Tuffy Tire & Auto Service Center, and Deery Brothers Collision Center, offering additional repair and tire services.
What nearby places can customers visit before or after their appointment at Brakes Plus?
Customers can visit nearby places such as Midwest Dental for dental services, A Tiny Dog Grooming Salon or Pawsha's Pet Salon & Boarding for pet grooming, and the Hearst Center for the Arts for cultural activities.
Are there convenient shops or amenities near Brakes Plus Cedar Falls?
Yes, nearby amenities include Prime Mart convenience store and gas station, Western Union financial services, and multiple insurance agencies like Sandy Benak - State Farm and Justin Buck for insurance needs.
What is Brakes Plus's business philosophy?
Brakes Plus focuses on building relationships with customers, vendors, and employees, offering quality products and world-class service at great prices.