Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Brooklyn, IA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
1,551 reviews
5 stars
695
4 stars
380
3 stars
211
2 stars
58
1 star
207
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some customers found the bathrooms and showers dirty, while others noted clean facilities.
Service Issues
Frequent complaints about slow service, particularly regarding shower availability and staff responsiveness.
Staff Attitude
Reports of rude or unhelpful staff, particularly in the Subway area, contrasting with some positive experiences with other employees.
Parking and Accessibility
Generally positive feedback on parking availability and ease of access to the location.
Food Quality
Inconsistent food quality; some customers enjoyed the pizza and coffee, while others reported stale or unappetizing food.
- DDDMack1 day ago5.0I went into this location and ran across A worker named Hailey. She was very accommodating and made me feel like a customer and just a number l. The rest of the staff was very accommodating also when I had interactions with them. Thank you guys and have a Blessed day
- JCJared Brown (Coyote)Dec 30, 20255.0The men’s room was very well cared for, the showers were also properly cleaned. The subway actually has fresh ingredients, it’s the first truck stop subway I’ve had in awhile where my food tasted good and I didn’t feel ill afterwards. I can’t vouch for parking, but the staff actually are ontop of stuff
- S7Sjuma 711Dec 17, 20252.0I know it’s winter and the salts make it hard to keep the floors clean, but can you at least attempt it? You’ve got employees standing around playing on their phones when they can be making the place presentable. Not a customer in sight yet. There’s three employees standing around doing nothing.
- CCClayNov 26, 20255.0Girls at subway are sweet
- EAEdwin AranaNov 24, 20251.0Every single time I come to this store there's a problem. Today corporate was rebooting their system and couldn't get a shower on line so I went to the manager (Amber) and she couldn't the care of me. She said: you'll have to pay for it. Seriously?! A manager without initiative and personality to take a small decision like this? It doesn't make any sense.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Brooklyn, IA?
Pilot Travel Center in Brooklyn, IA is open 24 hours a day, 7 days a week, including holidays.
Does this location offer overnight parking for professional drivers?
Yes, Pilot Travel Center provides overnight parking, and you can contact the store directly for any specific parking rules.
Are showers available at the Brooklyn, IA Pilot Travel Center?
Showers are available at some Pilot locations. Please check the store locator at https://locations.pilotflyingj.com/search or contact the store directly to confirm availability and prices.
What types of fuel can I get at this Pilot Travel Center?
The Brooklyn location offers gasoline, diesel, and DEF fuels, including high-speed pumps.
What payment methods are accepted at Pilot Travel Center in Brooklyn, IA?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and Cash.
Does this location have a CAT scale for commercial trucks?
Yes, all Pilot Travel Center locations, including Brooklyn, IA, have CAT scales available.
What amenities can professional drivers expect at this Pilot Travel Center?
Professional drivers can enjoy amenities like premium Wi-Fi, reservable showers, overnight parking, laundry facilities, truck parking spaces, and diesel mobile fueling.
Are there nearby dining options around Pilot Travel Center in Brooklyn, IA?
Yes, nearby restaurants include Subway, Farmer Nicks, and Denny's, where you can grab a meal before or after your visit.
Is there an electric vehicle charging station near the Pilot Travel Center in Brooklyn, IA?
Yes, the Pilot Electric Vehicle Charging Station is located nearby for EV drivers to conveniently charge their vehicles.
What nearby services can assist with truck and automotive needs around Pilot Travel Center?
Nearby services include Lone Star Truck And Tire for tire and towing service, Interstate Truck Repair for truck repairs, and U-Haul Neighborhood Dealer for truck rentals.