The family-owned Waspy's Truck Stop in Audubon, Iowa, opened in 2018. The 16+ acre site features a convenience store with Grab & Go Kitchen, secure parking, a gas station with various fuel options ranging from diesel fuel to regular and premium unleaded to flex fuels, a truckers' lounge (with free showers and laundry), certified scale, an RV waste station & more. Also on-site is Waspy's Truck Wash, a car wash, Audubon Diesel, The Feed Mill Restaurant and Blue Grass Inn & Suites. The truck stop is open 5 a.m. to 11 p.m. and the Grab & Go Kitchen is open 10 a.m. to 9 p.m. The truck wash offers bio-secure wash outs, trailer rinses and disinfectants. It can serve semis, buses, RVs, lifestock trailers, farm equipment and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.