Business Details
About
Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Ankeny. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Hours
Reviews
4.4
323 reviews
5 stars
257
4 stars
20
3 stars
5
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising the friendliness and professionalism of staff, while others reported rude behavior and poor communication.
Service Quality
Several customers experienced issues with service quality, including incorrect oil changes and additional problems after service, while others noted quick and efficient service.
Pricing Transparency
Multiple reviews highlighted concerns about unexpected charges and lack of clarity regarding pricing, leading to dissatisfaction among customers.
Convenience
Many customers appreciated the quick service and convenience of the location, often mentioning minimal wait times.
- BBBridget Buckner2 days ago5.0Great service!
- DGDillon GlassDec 22, 20251.0Went for a tire rotation, tires were installed wrong and caused my steering wheel to shake aggressively. Went back and they fixed that issue, but now I have all kinds of check engine lights on for “AVS, Trailer Stability, and SH-AWD” which I did not have on before my tire rotation. The mechanic did inform me I was low on oil and filled that up for me which was appreciated, but I left with more problems then I had going in. Frustrating.
- MTMiss TallGirlDec 12, 20255.0I love how convenient this location is and how quickly they get you in and out. And bonus, everyone is so friendly!
- EKEarl KennelNov 18, 20255.0Really fast oil and filter change. Excellent service.
- BKBen KoloNov 3, 20255.0I have used this location before. I pulled up today in the garage door was open parked my truck and three guys ignored me for several minutes while I stood outside of my truck and outside the garage waiting for someone to acknowledge me. I had my keys in my hand, and when one of the technicians came close enough to notice me, I took a step toward him to hand him my keys. He very rudely exclaimed do not step in here. You are not allowed! You can go wait in the lobby. I did not want to drop my key off and leave my truck for them to work on because the last time I was in there they took the screws out of my Air filter housing and did not replace them. This caused my vehicle to throw an air filter code which I cannot reset. I went to the dealer and purchased six dollar screws to re-close the air filter housing and I didn’t want Jiffy Lube to lose the screws again or even touch my air filter. hi went to the lobby and waited and just as I suspected no one came in to talk to me about what oil I wanted if I wanted any other fluid levels topped off or any other services. I actually did want the windshield wipers changed but was given no opportunity to ask. The same gentleman who kicked me off to the lobby came in to process my bill. I asked if he could help me and explain the Pryor situation with the air filter. He replied 1 minute and walked back into the shop area. My truck was no longer in the shop so when he returned to the truck, I walked out to observe what he was doing to see if I would be able to reset the code if it ever happened again. He very rudely told me to go back in the building and stay away from him and exclaimed that his test equipment cost $400! I wasn’t sure what the implication was , but I did not crowd him and I stood by the building waiting. When he returned to process my bill, I asked him what he meant by telling me to get away from him. He said I don’t like people to watch me work when people watch me work it makes technicians nervous . I replied work all day in front of windows where everyone watches you work are you sure that’s what your implication was instead of answering he told me code could be reset with his equipment and I would have to take the truck to the dealer. I asked him what the process was , and how I would be refunded for the cost of whatever needed to be done since the problem was created by Jiffy Lube. He again refused to answer the question one more time. I asked him what he meant by telling me to get away from his test equipment to which he currently dismissed me. I replied to him you are at risk of losing a business with 18 fleet vehicles in it to which he replied I don’t need your 18 vehicles. I smiled and said this is an interesting way to run a service business and you just did lose any future business from me or my business. Horrific customer service and questionable technical abilities at this location. UPDATE: I spoke with the owner who assured me this type of customer service is not how they do things. He is taking care of the issues. Thank you JC
Frequently Asked Questions About Jiffy Lube Oil Change
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What types of automotive services does Jiffy Lube Oil Change in Ankeny offer?
Jiffy Lube Oil Change in Ankeny offers oil changes, brake services, battery replacements, fleet services, tire services, and additional preventive maintenance including air filter replacements and transmission flushes.
How quickly can I get an oil change at Jiffy Lube Oil Change?
An oil change at Jiffy Lube usually takes 15 minutes or less from start to finish. Additional services may add some extra time depending on your needs and wait times may vary by location and time.
Do I need to make an appointment for an oil change at Jiffy Lube Oil Change in Ankeny?
No appointment is necessary; you can visit Jiffy Lube Oil Change in Ankeny for a quick oil change and vehicle inspection whenever it's convenient during business hours.
What are the hours of operation for Jiffy Lube Oil Change in Ankeny?
Jiffy Lube in Ankeny is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Jiffy Lube Oil Change service fleet vehicles?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards. They participate with several major fleet management companies and welcome both national and local fleets.
What payment methods are accepted at Jiffy Lube Oil Change in Ankeny?
Jiffy Lube accepts various payment options including American Express, Apple Pay, Android Pay, Samsung Pay, Visa, Mastercard, Discover, cash, and contactless payments.
Where is Jiffy Lube Oil Change located in Ankeny?
Jiffy Lube Oil Change is located at 1525 SW Tradition Drive, Ankeny, IA 50023, USA.
Are there any dining options nearby Jiffy Lube Oil Change in Ankeny?
Yes, Hardee's, a fast food and burger restaurant, is located near Jiffy Lube. It's convenient if you want to grab a meal while waiting for your vehicle service.
What healthcare facilities are near Jiffy Lube Oil Change in Ankeny?
Several medical centers and clinics are nearby including The Iowa Clinic Physical Medicine & Rehabilitation, Allergy Department, Cardiology, Foot & Ankle Surgery, Pain Management, Orthopaedic Department, and the Men's Center, providing a range of health services.
Are there other automotive services nearby Jiffy Lube Oil Change in Ankeny?
Yes, White Birch Auto Wash is nearby for additional vehicle care needs such as car washing and detailing.