Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Ames area, turn to Safelite AutoGlass . Those in central Ames or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 816 S Duff Ave, Safelite AutoGlass Ames repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
156 reviews
5 stars
116
4 stars
6
3 stars2
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the technicians, highlighting excellent communication and helpfulness throughout the service process.
Efficiency
Several reviews noted the quick turnaround times for repairs, with many customers appreciating the convenience of mobile services and timely appointments.
Quality of Work
While many customers were satisfied with the quality of repairs, there were notable complaints regarding inconsistent workmanship, including issues with sensor calibration and improper installation.
Scheduling Issues
Multiple reviews mentioned difficulties with scheduling appointments, including miscommunication about availability and delays in service.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain services were misleading or too high compared to competitors.
- MCMorgan Clubb4 days ago4.0Very happy with my service! Todd and another gentleman helped with my appointment. East, QUICK, and happy with the price. Cherry on top, they cleaned my car. Hopefully I never need to replace my windshield again but if I do Ames safelite will be my go to!
- SGSusie GrayDec 28, 20255.0Excellent comms and preview of instructions Technician Adam did an great job on rock chip repair
- KLKristian LionbergerDec 15, 20251.0Wouldn't do my windshield
- MLMason LNov 9, 20255.0The two gentlemen I worked with were friendly, pleasant, quick to explain the process, helpful and quick. Made my dime size chip look hard to see.
- DCDenise ChapmanNov 9, 20255.0It was easy to schedule with this company. They were able to come to my rural area in the time that worked for me. They were very efficient with their job and took time to treat my vehicle respectfully by not scratching it.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located in Ames?
Safelite AutoGlass is located at 816 S Duff Ave, Ames, IA 50010, USA.
What services does Safelite AutoGlass in Ames provide?
They offer auto glass installation and repair, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, insurance paperwork processing, and power window repairs.
What are the regular business hours for Safelite AutoGlass in Ames?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 5:00 PM with mobile services; Saturday in-shop service is by appointment only. Closed on Sundays.
Does Safelite AutoGlass offer mobile service in Ames?
Yes, Saturday hours are dedicated to mobile service, and in-shop service on Saturdays is available by appointment only.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty and are typically completed in as little as 30 minutes.
Can I get an estimate or book an appointment online for Safelite AutoGlass services?
Yes, online estimates and appointment bookings are available through their reservation website.
What languages are spoken at Safelite AutoGlass in Ames?
Safelite AutoGlass provides services in English and Spanish.
What payment options does Safelite AutoGlass in Ames accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any opticians or eye care clinics near Safelite AutoGlass in Ames?
Yes, nearby you can find Eyemart Express and Vision 4 Less, which provide eyewear and optician services, helpful for after your auto glass appointment if you need vision care.
What are some nearby dining options around Safelite AutoGlass in Ames?
Nearby dining options include Jimmy John's, Firehouse Subs, B-Bop's burger restaurant, HuHot Mongolian Grill, and Red Lobster, great for grabbing a meal before or after your appointment.
Are there any automotive-related services near Safelite AutoGlass in Ames?
Yes, nearby automotive services include Tuffy Tire & Auto Service Center for tire and auto services, uBreakiFix by Asurion for electronics repair, and U-Save Car & Truck Rental.