Business Details
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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Ames area, turn to Safelite AutoGlass . Those in central Ames or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 816 S Duff Ave, Safelite AutoGlass Ames repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
153 reviews
5 stars
115
4 stars
5
3 stars2
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and professional service provided by technicians, highlighting quick and efficient repairs.
Communication Issues
Several reviews noted problems with communication, including difficulties reaching the location and issues with automated systems.
Inconsistency
There were mixed reviews regarding the quality of work, with some customers reporting excellent results while others experienced issues such as leaks and poor installation.
Convenience
Customers appreciated the convenience of mobile services and the ease of scheduling appointments, although some faced delays.
Customer Support
Negative feedback included poor customer service experiences, particularly regarding follow-up on issues and responsiveness from management.
- MLMason LNov 9, 20255.0The two gentlemen I worked with were friendly, pleasant, quick to explain the process, helpful and quick. Made my dime size chip look hard to see.
- DCDenise ChapmanNov 9, 20255.0It was easy to schedule with this company. They were able to come to my rural area in the time that worked for me. They were very efficient with their job and took time to treat my vehicle respectfully by not scratching it.
- DRDan RundNov 3, 20255.0This is the only way to go… My repair specialist, Spencer, was simply outstanding… He engaged in conversation(s) over and above the windshield job… a true professional with service and personality to match… Great experience, and I cannot thanks Spencer enough.
- MSMissy SchwebachNov 2, 20255.0From scheduling to installation it was a smooth and communicative process. I could not have asked for more. Our technician, Adam, was friendly, knowledgeable, and efficient. No issues to date!
- MLMark LowryOct 2, 20251.0We were on a long road trip from California and had to replace our windshield due to rock damage on the road. This Safelite location in Ames, Iowa replaced the windshield, but could not calibrate the sensors making the cruise control and other features useless. We went to the Toyota dealership in Carroll, Iowa and they were able to perform the sensor calibration without any problem. The manager at the Ames Safelite, Bob provided a number to call if there were questions or problems. This was not a working number, so contacting this Ames Safelite facility was impossible. My conclusion is that this Ames Safelite location is very incompetent, I would go elsewhere.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located in Ames?
Safelite AutoGlass is located at 816 S Duff Ave, Ames, IA 50010, USA.
What services does Safelite AutoGlass in Ames provide?
They offer auto glass installation and repair, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, insurance paperwork processing, and power window repairs.
What are the regular business hours for Safelite AutoGlass in Ames?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 5:00 PM with mobile services; Saturday in-shop service is by appointment only. Closed on Sundays.
Does Safelite AutoGlass offer mobile service in Ames?
Yes, Saturday hours are dedicated to mobile service, and in-shop service on Saturdays is available by appointment only.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty and are typically completed in as little as 30 minutes.
Can I get an estimate or book an appointment online for Safelite AutoGlass services?
Yes, online estimates and appointment bookings are available through their reservation website.
What languages are spoken at Safelite AutoGlass in Ames?
Safelite AutoGlass provides services in English and Spanish.
What payment options does Safelite AutoGlass in Ames accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any opticians or eye care clinics near Safelite AutoGlass in Ames?
Yes, nearby you can find Eyemart Express and Vision 4 Less, which provide eyewear and optician services, helpful for after your auto glass appointment if you need vision care.
What are some nearby dining options around Safelite AutoGlass in Ames?
Nearby dining options include Jimmy John's, Firehouse Subs, B-Bop's burger restaurant, HuHot Mongolian Grill, and Red Lobster, great for grabbing a meal before or after your appointment.
Are there any automotive-related services near Safelite AutoGlass in Ames?
Yes, nearby automotive services include Tuffy Tire & Auto Service Center for tire and auto services, uBreakiFix by Asurion for electronics repair, and U-Save Car & Truck Rental.