Enterprise Rent-A-Car

4.2
562 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1817 E Lincoln Way, Ames, IA
50010, United States
(515) 233-5200
https://www.enterprise.com/en/car-rental/locations/us/ia/ames-6224.html
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About

Car Rental AgencyVan Rental
Need a rental car in Ames, IA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ames location today.

Location

Enterprise Rent-A-Car
1817 E Lincoln Way, Ames, IA
50010, United States

Hours

Reviews

4.2
562 reviews
5 stars
393
4 stars
63
3 stars
18
2 stars
16
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, professional, and helpful, with many customers highlighting individual employees for their exceptional service.

Reservation Issues

Several customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Vehicle Condition

While many customers noted that vehicles were clean and in good condition, there were complaints about receiving cars that were not as expected or had mechanical issues.

Efficiency

Most reviews mention a smooth and quick process for both pick-up and drop-off, although some customers experienced delays.

Mixed Experiences

While many customers had positive experiences, there are notable complaints regarding management and handling of issues, leading to a mix of satisfaction levels.
  • EF
    Edward Fors
    2 days ago
    2.0
    Wow we have used this establishment a few times but never again. It's bad enough you are closed on Sundays but understandable because its Gods day. But to only be open for three hours on Saturday. Is ridiculous!!! Thanks for the definition of "Bankers hours"!!!!
  • SB
    Suzette Ballagh
    4 days ago
    5.0
    They went above and beyond for me!
  • MM
    Minespidur
    5 days ago
    5.0
    Rented a car through Enterprise for the first time, and the experience was very pleasant! The pricing was relatively straight forward, although there is a $300 deposit they ask for that I wasn’t quite aware of when making my reservation. I may have missed some details throughout that process however. Overall, the vehicle drove smoothly and the staff at this office were super friendly and more than willing to answer any questions! Would definitely recommend if you need a car for a few days. Only thing to be mindful of I guess is that the vehicles they have available may be limited, so definitely book early.
  • CS
    Cece Shepard
    Nov 16, 2025
    5.0
    So far so good. Gace not taken trip yet.
  • HB
    Hank Bradbury
    Oct 26, 2025
    5.0
    Enterprise Rent-A-Car in Ames, Iowa is an excellent place to rent a car. The staff is super nice and their cars run perfect.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Ames?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.

Where is the Enterprise Rent-A-Car location in Ames?

The Enterprise Rent-A-Car location in Ames is at 1817 E Lincoln Way, Ames, IA 50010.