Car-X Tire & Auto

4.6
401 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Ames, IA is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Ames, Nevada, Kelley, Gilbert, Huxley, Story City, Cambridge & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Ames, IA Car-X Man at (515) 232-5666 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
429 S Duff, Ames, IA
50010, United States

Hours

Reviews

4.6
377 reviews
5 stars
318
4 stars
15
3 stars
13
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide quick service.

Efficiency

Numerous reviews noted the quick turnaround times for repairs and services, with many customers expressing satisfaction with the speed of service.

Transparency

Customers appreciated the honesty and transparency regarding pricing and necessary repairs, with many noting that they were not pressured into unnecessary services.

Mixed Experiences

While many reviews were positive, some customers reported issues with appointment scheduling and follow-up communication, indicating inconsistency in service.
  • PH
    Paul Horner
    Jan 2, 2026
    5.0
    Needed help late in the day on New Years Day and they help get my daughter’s car going before the end of the day.
  • KR
    Kevin Rolph
    Jan 2, 2026
    1.0
    Made an appointment for 430. I had to go through a very lengthy slow process to get the appointment. show up to the shop and there’s no technicians. They already went home for the day and they can’t do my appointment until tomorrow. Frustrating.
  • PF
    Patrick Fitzgerald
    Dec 18, 2025
    5.0
    Went in to replace a flat tire. Did not catch his name, but he said he was able to patch up the old one at no cost for me. Genuinely one of the best experiences I have had as a customer. Quick service as well.
  • CA
    Cierra A
    Dec 12, 2025
    1.0
    ANYONE LOOKING FOR A SILVERROCK ESTIMATE, READ THIS. Will not be returning here. I did not get to experience any actual mechanic experience but if you are going because this place is listed as a silverrock preferred facility, find somewhere else to go. I went over a month ago and got an estimate done and they said they will get it to silverrock. I gave them a month because I wasnt sure how long it normally takes to hear back. After a month I called and asked for an update where they said they will look into it and get right back to me, asked for a call back number and never called back. I then called a few days later and same exact BS except this time they said "can I get a good call back number, im going to go up to the main office and will call you right back" never called back. Finally I contacted silverrock and they informed me that they havent even sent in the estimate. I called CarX one last time and asked to speak to a manager in which i was told the man was the manager, and told them about how I contacted silverrock and the estimate that was supposed to be sent in a month ago was never sent in and people keep ignoring me. He asked to place me on hold. And when he came back he said he would give my number to the manager because he doesnt know how to do silverrock (I thought you were the manager as u had stated). Guess what, NEVER GOT A CALL BACK. I have never had a worse and unprofessional experience with a car shop in my entire life. Absolutely pathetic. They could have said the first time I called "we havent gotten it sent in because we arent quite sure how to go about doing it" or when I came in with the car asked if I knew how to send in the estimate. I asked Silverrock to call CarX to explain and get the estimate that way and GUESS WHAT. They pulled the exact same BS with the actual company trying to help. Silverrock then sent me to a more COMPETENT car shop who was able to ask if I knew what needed to be done to get the estimate sent in and they were able to call and get it approved within 15 minutes during the same day inspection. If I could give 0 stars I would. This place is worthless for phone service and people doing their damn jobs.
  • AW
    Allie Van Wyk
    Dec 6, 2025
    5.0
    I had a tire start leaking in the morning and called to see if they had any available appointments and they got me in in the same day. And patching the tire was really quick. I would recommend.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.